99 operations senior associate jobs found

New York Life Insurance Company Location Designation: Hybrid - 3 days per week Role Overview : New York Life has formed a new Client Growth and Retention business team to accelerate enterprise growth by developing and operating programs that help access new pools of customers, as well as programs that deepen customer relationships/ retention. The Senior Manager - Strategic Program Management & Chief of Staff is a critical strategic partner to the Client Growth & Retention leadership team, responsible for driving strategic alignment, orchestrating enterprise-level initiatives, and ensuring operational excellence. In this highly visible role, the Chief of Staff will help shape multi-year strategic roadmaps, oversee executive communications and business governance processes, and enable leadership focus on the highest-value priorities. This role requires a proactive, analytical, and relationship-driven leader who can navigate complex stakeholder environments and...

Ross Stores, Inc Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our...

First Horizon National Corporation Location: Onsite in Atlanta, GA Schedule: Monday through Friday, 8:00AM to 5:00PM SUMMARY We're seeking an experienced Product Manager to join our Treasury Management division, focusing on our suite of integrated payment solutions. This role will directly manage three strategic payment products: Integrated Accounts Payable, ClearPath Fast Payments (Payee Choice Integrated Service), and Business Bill Pay. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for: Aligning solutions to meet client needs Assessing Marketplace competitiveness Pricing and profitability Growth and trend metrics Legalities, compliance and risk mitigation Product information and collateral for client facing and internal usage Training on product capabilities, features/benefits and lead...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Director of Audit is responsible for building, leading, and maturing the organization's internal audit and compliance function. This role will build out processes and procedures to oversee internal controls, regulatory compliance auditing, and governance effectiveness. The Senior Director ensures audit programs align with business strategy and supports improved operational efficiency, risk mitigation, and ethical conduct. This...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Office of the Chief Operating Officer supports the safe and efficient operation of all MBTA modes of transportation by overseeing both daily and long-term cross-department coordination and planning activities, such as managing special projects and initiatives and business processes. TheManager of Operations Projects will be responsible for the detailed management of projects that support the Operations department and/or are...

Conagra Brands Reporting to the (Senior) Brand Manager, you will identify and evaluate key business issues and drivers; analyze and interpret market data to take advantage of opportunities and minimize adverse trends and identify data driven demand signals to generate business growth opportunities. You will be the project integrator responsible for leading cross functional teams in consumer insights, pricing, forecasting, promotion, finance, operations and sales to drive growth for the business, and guide brand management projects from idea to execution through the stage gate process. You will partner closely with your Development counterpart to ensure a clear vision for the future of the business(es) What You'll Do: Coordinate a variety of cross-functional teams for the business in order to deliver strategies and short and long term goals. Leverage data driven demand signals to generate business growth opportunities. Assist in developing and executing the annual...

Apex Systems, Inc. Job#: 3015414 Job Description: Responsible for coordinating and managing construction work performed by contractors and/or vendors at the project site. Responsible to assess productivity, schedule compliance, work quality, and safety performance on the project. Responsible to manage walk downs of planned work, validate acceptance of completed work to design requirements, approve contractor payment requests, verify constructability, ensure proper resource allocations, assess field status, and resolve issues as needed. Responsible for scope control, budget oversight, performance reporting, schedules, and work in progress to ensure Construction Supervisors are effectively implementing their assignments and obtaining the desired results. Provides leadership and coaching to Construction Supervisors and supplemental workforce, communicating departmental, station, and division goals and validating each performer's ability to impact those goals. Acts as a...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Fidelity Investments Job Description: SENIOR MANAGER, ENTERPRISE TECHNOLOGY HR DATA ANALYTICS AND OPERATIONS The Role Be a part of the Enterprise Technology Human Resources team! Our team is responsible for driving and delivering technology and function-wide HR and talent strategies for Fidelity Technology organization. The Senior Manager, HR Data Analytics & Operations supports HR Operations for Enterprise Technology through both ad-hoc and programmatic initiatives. Responsibilities include managing operational transactions, reports, and requests that enable HR oversight. Acting as a subject matter expert in human capital data across Fidelity's Technology organizations, the Senior Manager delivers targeted research and analytics to inform decision-making across ET, the CIO Council, and the broader technology function. The position requires strong business communication skills to collaborate with senior leaders, sponsors, peers, and suppliers, translating insights...

Fidelity Investments Job Description: SENIOR MANAGER, ENTERPRISE TECHNOLOGY HR DATA ANALYTICS AND OPERATIONS The Role Be a part of the Enterprise Technology Human Resources team! Our team is responsible for driving and delivering technology and function-wide HR and talent strategies for Fidelity Technology organization. The Senior Manager, HR Data Analytics & Operations supports HR Operations for Enterprise Technology through both ad-hoc and programmatic initiatives. Responsibilities include managing operational transactions, reports, and requests that enable HR oversight. Acting as a subject matter expert in human capital data across Fidelity's Technology organizations, the Senior Manager delivers targeted research and analytics to inform decision-making across ET, the CIO Council, and the broader technology function. The position requires strong business communication skills to collaborate with senior leaders, sponsors, peers, and suppliers, translating insights...

Fidelity Investments Job Description: SENIOR MANAGER, ENTERPRISE TECHNOLOGY HR DATA ANALYTICS AND OPERATIONS The Role Be a part of the Enterprise Technology Human Resources team! Our team is responsible for driving and delivering technology and function-wide HR and talent strategies for Fidelity Technology organization. The Senior Manager, HR Data Analytics & Operations supports HR Operations for Enterprise Technology through both ad-hoc and programmatic initiatives. Responsibilities include managing operational transactions, reports, and requests that enable HR oversight. Acting as a subject matter expert in human capital data across Fidelity's Technology organizations, the Senior Manager delivers targeted research and analytics to inform decision-making across ET, the CIO Council, and the broader technology function. The position requires strong business communication skills to collaborate with senior leaders, sponsors, peers, and suppliers, translating insights...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Associate Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping designDATA safeguard our revenue, retain our clients, grow our accounts, and spearhead projects to modernize client infrastructure. Responsibilities: ESSENTIAL FUNCTIONS: Account Management Manage 8 to 10 client accounts with the support of a dedicated cross functional team Drive contract renewal and project sales activities within assigned accounts to meet service renewal and expansion targets, to include cultivating leads and generating and presenting proposals Motivate clients to adopt designDATA infrastructure and IT offerings Analyze clients' environments and needs regularly to identify new sales opportunities Meet with clients regularly to ensure satisfaction with our services...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home. Business Development Associate, New York Life Ventures Location: New York, NY (Hybrid) Team: New York Life Ventures - Business Development About New York Life Ventures New York Life Ventures (NYLV) is the corporate venture and innovation arm of New York Life Insurance Company. We accelerate innovation by investing in, partnering with, and piloting technologies that advance New York Life's mission to serve families and communities. Our team collaborates closely with startups, internal business units, and the broader venture ecosystem to identify and scale solutions that drive meaningful business impact. Role Overview: We are seeking a Business Development Associate to support our growing portfolio of startup partnerships and technology programs. This role blends...

Point B Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead. We're consulting done different. While others might say it, we live it-your success is our success. We start with the challenges you face, then partner to drive to what's right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you'll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today. JOB SUMMARY: The Associate is an onsite client-facing role that supports Point B by leading small...