Mar 05, 2026
Apex Systems, Inc.
Job#: 3024618
Job Description:
Job Overview: We are seeking an experienced Program Manager for the strategic execution of our clients Digital Enablement Program. The role is critical to achieving our ambitious goals of flipping the service model from predominantly human-assisted to digital-led support while driving cost-to-serve value capture. The successful candidate will orchestrate complex, cross-functional initiatives including an AI Chat Bot, transformation of our clients knowledge management platforms, in-product contextual help solutions, and holistic digital transformation efforts that will fundamentally reshape how financial advisors interact with the service organization. Responsibilities: Drive execution of the Digital Enablement Program's initiatives and core workstreams Develop and maintain program roadmaps that balance immediate needs with transformational thinking across a 3-year horizon Present strategic program updates to...
Professional Diversity Network
Fort Mill, SC, USA
