4 operations senior associate jobs found in New York

New York Life Insurance Company Location Designation: Hybrid - 3 days per week Role Overview : New York Life has formed a new Client Growth and Retention business team to accelerate enterprise growth by developing and operating programs that help access new pools of customers, as well as programs that deepen customer relationships/ retention. The Senior Manager - Strategic Program Management & Chief of Staff is a critical strategic partner to the Client Growth & Retention leadership team, responsible for driving strategic alignment, orchestrating enterprise-level initiatives, and ensuring operational excellence. In this highly visible role, the Chief of Staff will help shape multi-year strategic roadmaps, oversee executive communications and business governance processes, and enable leadership focus on the highest-value priorities. This role requires a proactive, analytical, and relationship-driven leader who can navigate complex stakeholder environments and...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home. Business Development Associate, New York Life Ventures Location: New York, NY (Hybrid) Team: New York Life Ventures - Business Development About New York Life Ventures New York Life Ventures (NYLV) is the corporate venture and innovation arm of New York Life Insurance Company. We accelerate innovation by investing in, partnering with, and piloting technologies that advance New York Life's mission to serve families and communities. Our team collaborates closely with startups, internal business units, and the broader venture ecosystem to identify and scale solutions that drive meaningful business impact. Role Overview: We are seeking a Business Development Associate to support our growing portfolio of startup partnerships and technology programs. This role blends...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Artificial Intelligence Technology Product Owner is responsible for managing the development and delivery of various Artificial Intelligence products and services supporting IT and Business partner initiatives. The Artificial Intelligence Technology Product Owner works closely with the product team, which consists of AI Analysts, AI Engineers, Data Scientists, Data Architects, Front End Developers, and other cross-functional teams (both internally to IT as well as the business), to define the product vision, a business and technology roadmap, features, and user stories. The Technology Product Owner also...