2 associate analyst business operations jobs found in New York

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Artificial Intelligence Technology Product Owner is responsible for managing the development and delivery of various Artificial Intelligence products and services supporting IT and Business partner initiatives. The Artificial Intelligence Technology Product Owner works closely with the product team, which consists of AI Analysts, AI Engineers, Data Scientists, Data Architects, Front End Developers, and other cross-functional teams (both internally to IT as well as the business), to define the product vision, a business and technology roadmap, features, and user stories. The Technology Product Owner also...