1 client support associate jobs found

Capital One Fraud Risk Investigator Fraud Risk Services Investigators at Capital One are highly motivated Risk Management professionals with excellent fraud data analysis and investigative skills. Investigators have exposure across internal fraud monitoring functions and are comfortable with external participant reviews, working closely with internal and external teams to identify emerging fraud risks. This role supports root cause analysis efforts and translates fraud data into actionable insights that help identify risks, inform senior stakeholders, through recommendations of mitigation strategies. Responsibilities: Fraud Monitoring & Analysis: Perform daily, weekly, and monthly triage and analysis of Global Fraud network data; this includes producing data for consultations and managing real-time responses to network-level fraud events Risk & Compliance Management: Actively manage risk and participant-impacting issues, conduct investigations into...