2 jobs found

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This role drives the financial health of the business by accelerating cash flow, protecting revenue, and strengthening customer relationships across a complex portfolio of accounts. As a Collections...

Mphasis Corporation Senior Salesforce Product Owner - Financial Services & Insurance Job Summary The Senior Salesforce Product Owner is a strategic leader responsible for driving the vision, roadmap, and execution of Salesforce capabilities across complex financial services and insurance business domains. This role blends deep Salesforce expertise with strong industry knowledge to deliver secure, compliant, and scalable solutions that support underwriting, policy administration, claims, distribution, customer servicing, and regulatory reporting processes. This senior-level PO serves as a trusted advisor to executive stakeholders, guiding enterprise planning, crosscloud solution design, and multiyear transformation strategies. The role requires advanced understanding of financial services regulatory frameworks, data governance practices, and the specialized needs of insurance operations. The Senior PO ensures platform decisions align to risk, compliance,...