63 customer service associate jobs found

NJM Insurance Group NJM's WC Claims Department is seeking an experienced Claims Specialist, Sr. who lives in Western or Central PA to provide on-site service to our policyholders and agents in that area. This is a 100% remote position which includes virtual claims handling for customers in any area of PA and possibly MD, DE or CT as needed. At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers. As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic support and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders' business operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments,...

NJM Insurance Group New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experiences, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its...

NJM Insurance Group The Law & Regulation Associate Staff Attorney provides legal advice and support to NJM's Contract Management and Regulatory Compliance teams, as well as NJM's Corporate and General Counsel. Essential Duties and Responsibilities: Review of third party and vendor agreements Provide legal advice to business units on contract related issues and collaborate with Vendor Management in the negotiation and execution of contracts Provide regulatory guidance to stakeholders enterprise-wide to ensure legal compliance Support internal business unit initiatives and assist with maintaining and improving internal policies and procedures to ensure regulatory compliance Assist Law and Regulation management with regulatory, rate and form filings Required Qualifications: Juris Doctorate degree required License to practice law in the state of New Jersey is required 0-5 years of legal and/or property casualty insurance experience Critical...

NJM Insurance Group This is an exciting time to join NJM Insurance Group as we continue to expand into new markets! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker's compensation, automobile and homeowners' insurance. Become a member of our team and you'll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered competitive compensation. NJM has an opening for a Field Loss Control Representative (Loss Prevention Representative is the official NJM Title) in the Commercial Lines Department. This can be filled at the Representative or Senior level and salary is commensurate with experience. This is a field position which requires travel throughout Central to Northern NJ (with occasional travel as needed to NY, PA, CT, DE, and MD). The goal of this position is to...

NJM Insurance Group The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims. Tuesday to Saturday (8:15am-4:30pm). This includes a 5% shift differential. Essential Duties and Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other parties. Accurately process information into the system for assignment to an adjuster. Address customers' questions and concerns related to the claims process and procedures and offer clear instructions on the next steps. Determine appropriate coverage and complete necessary follow-ups in a timely manner. Navigate systems with proficiency to access appropriate information to service callers. Perform...

NJM Insurance Group There's never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker's compensation, automobile, and homeowners insurance in New Jersey. Our MCS (Medical Claims Services) Medical Bill Processing Department has an opening for a Bill Processor and is seeking a candidate who has excellent communication skills as well as strong organizational and time management skills. The Bill Processor (BP) is responsible and accountable for the timely audit and processing of medical bills. Timely and accurate processing is vital to ensuring that medical bills meet all regulatory timeframes. Essential Duties and Responsibilities: Accurately audit and process standard medical bills for routine procedures within statutory timeframes, by following medical coding guidelines and department policies and procedures Verify correct payee and provider...

NJM Insurance Group There's never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker's compensation, automobile, and homeowners insurance in New Jersey. Our MCS (Medical Claims Services) Medical Bill Processing Department has an opening for a Bill Processor and is seeking a candidate who has excellent communication skills as well as strong organizational and time management skills. The Bill Processor (BP) is responsible and accountable for the timely audit and processing of medical bills. Timely and accurate processing is vital to ensuring that medical bills meet all regulatory timeframes. Essential Duties and Responsibilities: Accurately audit and process standard medical bills for routine procedures within statutory timeframes, by following medical coding guidelines and department policies and procedures Verify correct payee and provider...

NJM Insurance Group NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based membership model. To that end, the Company has added an independent agency model for new lines of middle and large commercial and has more than doubled its product offerings. NJM now offers its various products to businesses across New Jersey, Pennsylvania, New York, Maryland, Delaware, and Connecticut. Celebrating...

NJM Insurance Group There has never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century. Our Personal Lines department is currently interviewing for part time associates to answer and respond to inbound telephone calls from current policyholders, providing the superior customer service for which we are known. Formal in-house training is provided. Come see what all the excitement is about! This is a great opportunity to gain valuable work experience in the insurance industry while working toward completing your college education. This position will begin on June 22, 2026. The hours for the position will flex Monday through Saturday and may be scheduled around a student's academic obligations in an associates, bachelors, or master's program. The average hours for the position are 15 to 20 hours per week. The starting compensation for this opportunity is $22.00/hr. The training for...

NJM Insurance Group There has never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century. Our Personal Lines department is currently interviewing for part time associates to answer and respond to inbound telephone calls from current policyholders, providing the superior customer service for which we are known. Formal in-house training is provided. Come see what all the excitement is about! This is a great opportunity to gain valuable work experience in the insurance industry while working toward completing your college education. This position will begin on June 22, 2026. The hours for the position will flex Monday through Saturday and may be scheduled around a student's academic obligations in an associates, bachelors, or master's program. The average hours for the position are 15 to 20 hours per week. The starting compensation for this opportunity is $22.00/hr. The training for...

Unitek Learning Company Description As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description We are looking for a Financial Aid Administrator to join our team. As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective and alumni students to guide them through the financial aid process. As an FAA, you will report directly to the Director of Financial Aid. You will be responsible for administering, determining eligibility, and processing student financial aid to maintain positive cash flow, in addition to other related tasks for the financial aid department.  Processing...

Redwood Credit Union Redwood Credit Union is seeking a Full Time Senior Member Relationship Specialist, who will be responsible for performing operational duties, provides excellent Member service, and contributes to the success of the branch by selling and referring Credit Union products. As the face of the organization, you serve a critical role by providing exceptional service to all credit union and community members, volunteers, team members, and service providers. Key Responsibilities Sales & Service: o Provide excellent service to all Members, volunteers, internal employees, and service providers. o Cross-sell RCU and RCUSG products and services. o Open accounts and match Member needs to RCU and RCUSG products and services. o Research Member problems and respond verbally and/or in writing or direct them to the appropriate person, or department. o Determine the appropriate loan product(s) to meet the Member(s) needs. o Obtain information from Member...

Delta Community Credit Union Position Associate Wealth Advisor Job Code-8406 req5692 Peachtree City (Wisdom Rd) Full Time Click here to watch the brief video "A Day In The Life at Delta Community Retirement & Investment Services. Job Description Create your success story at Delta Community Credit Union - where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That's why we're one of Atlanta's Best Places to Work! Whether you're starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team. Overview Delta Community Credit Union is looking for a lifelong learner and proven leader who thrives on helping clients take meaningful action toward...

Redwood Credit Union Redwood Credit Union is looking for an Electronic Services Specialist II, who will provide technical expertise in administration of payment and item processing for Redwood Credit Union. Under limited supervision, perform a wide variety of semi-routine accounting, regulatory compliance, clerical, product quality control and technical duties of moderate complexity. This intermediate level position is responsible for fraud prevention, recovery, and daily operations for area of responsibility. Key Responsibilities Member Service: * Provide superior service that meets RCU Service Standards and Values to Members and team members of Redwood Credit Union. * Responsible for one or two critical areas of payment processing. * Manage and implement regulatory compliance for area of responsibility. * Review, process exceptions in compliance with regulations, balance reports and create return files to the Federal Reserve Bank; work directly with FRB to resolve...

Capital One AML Investigations Manager- Transaction Monitoring Operations The Anti-Money Laundering (AML) Investigations Manager will manage various AML processes, which might include suspicious activity investigations, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes. The Manager is responsible for ensuring adherence to department Policies and Standards, advising investigators, managing workflow, delivering a high quality work product and general people management for the location. The associate may also lead projects or process improvement teams and have significant interactions with Legal, Compliance, Business Areas, and other Investigation teams within Capital One. Responsibilities Lead daily investigation workflow, controls and results metrics for the team Set clear goals/objectives and motivate teams to achieve superior results Assess internal trends, external regulatory & law enforcement...

Capital One Director, Enterprise Risk Management Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. Capital One's Enterprise Risk Management (ERM) organization has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. We are currently seeking a Director to join the Enterprise Risk Management (ERM) organization to lead the...

Capital One AML Investigations Manager- Transaction Monitoring Operations The Anti-Money Laundering (AML) Investigations Manager will manage various AML processes, which might include suspicious activity investigations, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes. The Manager is responsible for ensuring adherence to department Policies and Standards, advising investigators, managing workflow, delivering a high quality work product and general people management for the location. The associate may also lead projects or process improvement teams and have significant interactions with Legal, Compliance, Business Areas, and other Investigation teams within Capital One. Responsibilities Lead daily investigation workflow, controls and results metrics for the team Set clear goals/objectives and motivate teams to achieve superior results Assess internal trends, external regulatory & law enforcement...

Capital One AML Investigations Manager- Transaction Monitoring Operations The Anti-Money Laundering (AML) Investigations Manager will manage various AML processes, which might include suspicious activity investigations, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes. The Manager is responsible for ensuring adherence to department Policies and Standards, advising investigators, managing workflow, delivering a high quality work product and general people management for the location. The associate may also lead projects or process improvement teams and have significant interactions with Legal, Compliance, Business Areas, and other Investigation teams within Capital One. Responsibilities Lead daily investigation workflow, controls and results metrics for the team Set clear goals/objectives and motivate teams to achieve superior results Assess internal trends, external regulatory & law enforcement...

Capital One Director, Enterprise Risk Management Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. Capital One's Enterprise Risk Management (ERM) organization has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. We are currently seeking a Director to join the Enterprise Risk Management (ERM) organization to lead the...

Capital One Director, Enterprise Risk Management Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. Capital One's Enterprise Risk Management (ERM) organization has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. We are currently seeking a Director to join the Enterprise Risk Management (ERM) organization to lead the...