22 technical support analyst jobs found

Mphasis Corporation Job Description - Business Analyst Manager Position Title, Responsibility Level Business Consultant Function LifePRO Reports to Regular/Temporary: Regular Grade Location USA ResponsibilitiesIn-depth understanding of different life Insurance products (Term, Wholelife, Flexible & Indexed products) & annuities products & their associated features, benefits & risks.Requirement gathering & creating requirement specification document & getting sign-off.Demonstrating requirement with team for clear understanding of requirement. Support projects as a Business Analyst, documenting business, and functional requirements for insurance administration for life and annuity products per client needs. Elicit, Validate and Analyze detailed functional and technical requirements using Insurance Business Process Modeling and Data Modeling to deliver functional design...

Cystic Fibrosis Foundation The Cystic Fibrosis Foundation is a leading healthcare nonprofit organization like no other. For decades, we have been taking major steps and pioneering new ways to advance the mission to find a cure for cystic fibrosis and to provide all people with CF the opportunity to lead long, fulfilling lives by funding research and drug development, partnering with the CF community, and advancing high-quality, specialized care. By joining the Cystic Fibrosis Foundation , you will be part of a dedicated team committed to our core values and working towards a cure for cystic fibrosis. We offer a collaborative and supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the lives of those affected by CF. Learn more about why work at the Cystic Fibrosis Foundation . Position Summary: The Salesforce Product Owner will be responsible for leading the strategy, development, and optimization of the...

Mphasis Corporation Job Description Role: Data Architect Job Summary Senior Level Data Architect with data analytics experience, Databricks, Pyspark, Python, ETL tools like Informatica This is a key role that requires senior/lead with great communication skills who is very proactive with risk & issue management. Experience and Education Required 15+ years of experience as Data Analyst / Data Engineer with Databricks on AWS expertise in designing and implementing scalable, secure, and cost-efficient data solutions on AWS Job Profile: Hands-on data analytics experience with Databricks on AWS, Pyspark and Python Must have prior experience with migrating a data asset to the cloud using a GenAI automation option Experience in migrating data from on-premises to AWS Expertise in developing data models, delivering data-driven insights for business solutions Experience in pretraining, fine-tuning, augmenting and optimizing large language models...

Wellington Management About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role The Team - Investment Data Engineering & Analytics (IDEA) The Investment Data Engineering & Analytics (IDEA) team sits within the Investment Platform (IP) COO organization. The IP COO group is responsible for enabling the Investment Platform to achieve its growth and efficiency goals by creating scalable centers of excellence, aligning with business needs, and integrating...

Capital One Manager, Product Manager - Marketing Incentive Structures Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Retail Bank Marketing team is expanding, with a focus on delivering outstanding marketing experiences. Critical to this endeavor is the Marketing Technology that powers these experiences. This role, Manager of Product Management for Incentive Structures, spearheads a key component of the marketing technology and is essential for achieving the desired marketing outcomes. This highly collaborative and user-centric position...

Capital One Senior Manager, Product Management- Associate Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Associate Experience Endpoints team sits at the intersection of security, user experience, and platform engineering, building the technology foundation that enables 70,000+ Capital One associates to do their best work every day. We own the complete associate device and software experience: the laptops, phones, and tablets our teams use, plus the authentication, security, and software discovery platforms that run on them. Our...

Capital One Principal Associate, eData Risk Guide - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an eData Risk Guide in Capital One's Enterprise Services (ES) Risk organization, you will apply your risk management and analytical skills to support the Enterprise Data organization. As a Principle Associate in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our risk management processes and data risk profile across Capital One and driving project and...

Mphasis Corporation Job Title: Solutions Architect Designation: Solutions Architect Location: Mph- Client Site, Charlotte NC Job Summary: We are seeking a highly skilled Solutions Architect with a strong foundation in Enterprise Architecture to join our team. The ideal candidate will be responsible for designing and implementing robust architectural solutions that align with business objectives and enhance operational efficiency. This role requires a deep understanding of enterprise-level systems and the ability to communicate effectively with stakeholders at all levels. Responsibilities: Develop and maintain enterprise architecture frameworks that support the organization's strategic goals. Collaborate with cross-functional teams to gather requirements and translate them into architectural designs. Evaluate and recommend technologies and tools that align with the enterprise architecture strategy. Design scalable and secure solutions that meet business needs...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Project Coordinator plays an important role in the organization by managing and supporting smaller projects, and project support for the company's EPMO Information Technology projects. The Project Coordinator is responsible for full project life cycle activities and development of core materials in the project lifecycle. The Project Coordinator is an entry level to project management with an opportunity to develop project management skills and experience to take on individually increasing more complex and larger projects. Project Coordinators will also work with other members of the EPMO team,...

Rich Products Corporation Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement The Marketing Manager for Global Markets will lead strategic global marketing initiatives to influence and drive growth across global markets driven by TCCS Enterprise priorities. Global Key Account...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a customer-facing Data Scientist/AI Trainer to join our Professional Services team, focusing on advanced Conversational AI implementations. The ideal candidate will possess a strong background in Natural Language Processing, Python development, and a deep understanding of modern AI technologies. In this role, you will be responsible for designing, building, and optimizing Five9's AI-based solutions. You will work closely with Developers and Conversation Designers, leveraging your expertise in Speech-to-Text (STT),...

Mphasis Corporation Job Title: Data EngineerDesignation: Contractor-05 Location: Mph- Client Site, Charlotte, US Job Summary: We are seeking a skilled Data Engineer with a strong foundation in Data Modeling and Data Engineering principles. The ideal candidate will possess expertise in PL/SQL stored procedures and have substantial experience with Oracle databases. This role is critical in ensuring the integrity, efficiency, and accessibility of our data systems, enabling data-driven decision-making across the organization. Responsibilities: Design, develop, and maintain robust data models that support business requirements and analytics initiatives. Implement and optimize data pipelines to ensure seamless data flow and transformation. Write and maintain PL/SQL stored procedures to facilitate data manipulation and retrieval. Collaborate with cross-functional teams to gather data requirements and translate them into technical specifications. Monitor and...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. We are seeking an accomplished Principal Software Engineer to join the core team responsible for our mission-critical Investment Book of Record (IBOR). This platform is the definitive source of truth for all positions, transactions, and cash. You will be a key technical contributor, responsible for designing, building, and enhancing the...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week As part of the Artificial Intelligence & Data (AI&D) organization, you will contribute to New York Life's digital transformation by developing and deploying AI and machine learning solutions that enhance efficiency and improve client, agent, and employee experiences. This role will support the development of AI solutions, spanning traditional Machine Learning, Generative AI, and Agentic AI. The role focuses on building core technical skills, learning enterprise AI practices, and delivering well-defined components of AI solutions. You will collaborate closely with Data Scientists, Engineers, and product and technology partners while developing an understanding of model lifecycle management, responsible AI principles, and New York Life's technology ecosystem. What You'll Do: * Execute AI/ML initiatives in partnership with data, technology, product and business teams. * Deliver...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success. What You'll Do: We are seeking an experienced and motivated individual to join our team as a Varicent Sales Performance Management (SPM) / Incentive Compensation Management (ICM) Developer and Administrator. In this role, you will be responsible for managing, configuring, and enhancing the Varicent SPM software application to ensure efficient commission processing and reporting. You will also work collaboratively with cross-functional teams to deliver reliable, scalable solutions that streamline...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week New York Life is looking for a technical Enterprise Architect which is a strategic role responsible for designing, implementing, and overseeing enterprise-wide technology solutions with a focus on the insurance industry. This is a multidomain-experienced role, with deep technology skills, leveraging expertise in LeanIX (or similar EA tooling) for enterprise architecture management and technical architecture modeling across AWS, enterprise integration, cloud services planning to align IT strategies with business objectives, ensuring scalability, security, and operational efficiency. The architect will collaborate with cross-functional teams to drive digital transformation, optimize technology landscapes, and support innovation in insurance processes. As part of our Technology organization, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...

E Source Job DetailsLevel: ExperiencedJob Location: Buffalo, NY - Buffalo, NYPosition Type: Full TimeSalary Range: $90,000.00 - $145,000.00 Salary/yearTravel Percentage: NegligibleJob Shift: DayAre you an experienced data scientist looking to join an industry-leading team? E Source develops groundbreaking data science applications that change the way utilities understand and manage their networks. We tackle challenging projects like simulating major investment strategies across statewide electric networks and optimizing vegetation management strategies. To conduct these projects, we leverage a combination of machine-learning models, inference-based statistics, and remote-sensing applications. Each project or product is collaboratively developed in-house by a data science team of diverse professional backgrounds and domain expertise. Ultimately, our work helps utilities keep the lights on for their customers when they need it most. A little about E Source E Source combines...

MIO Partners MIO Partners, Inc. (MIO) provides proprietary investment products to McKinsey's retirement plan and partners and offers independent, high-quality financial advice to McKinsey's partners. We manage a wide array of investment vehicles with significant expertise and a long and successful track record in alternative strategies, including hedge funds and private equity. We have a multibillion-dollar portfolio of assets under management, and we manage assets for and advise only McKinsey-related clients; we do not accept outside or third-party investments. MIO is a values-based organization that is strongly aligned with our investors' interests. MIO measures success as performance relative to a market-based benchmark. MIO, a 250+ person registered investment adviser, provides ample opportunities for somebody with an entrepreneurial drive to shine. We strive to meet the highest professional standards and build an organization that attracts, develops, and retains...

MIO Partners MIO Partners, Inc. (MIO) provides proprietary investment products to McKinsey's retirement plan and partners and offers independent, high-quality financial advice to McKinsey's partners. We manage a wide array of investment vehicles with significant expertise and a long and successful track record in alternative strategies, including hedge funds and private equity. We have a multibillion-dollar portfolio of assets under management, and we manage assets for and advise only McKinsey-related clients; we do not accept outside or third-party investments. MIO is a values-based organization that is strongly aligned with our investors' interests. MIO measures success as performance relative to a market-based benchmark. MIO, a 250+ person registered investment adviser, provides ample opportunities for somebody with an entrepreneurial drive to shine. We strive to meet the highest professional standards and build an organization that attracts, develops, and retains...