Mar 18, 2026
Capital One
Senior Manager, Product Management - Customer Assist Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. The Customer Assist team has bold plans to expand in 2026 from an associate pilot to a production experience serving 50 million+ customers. The goal is to be at the forefront of digital transformation by evolving Customer Assist from a text-based chat experience into a fully multimodal experience capable of seamless voice, image, and document-based interactions. About the Role As a Senior Product Manager, you will own the runtime...
Professional Diversity Network
Richmond, VA, USA
Full-Time
