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University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should specifically address your interest in the position and outline particular skills and experience that directly relate to this position. For ease of use in our hiring system, please provide these all-in pdfs with at least your last name in the filename. Job Summary The Institute for Social Research (ISR) is seeking a Desktop Support Specialist Manager/Supervisor to lead day-to-day help desk and desktop support operations while fostering strong, service-oriented relationships across ISR departments. This role provides direct supervision of desktop support staff, ensures consistent and high-quality service delivery, and partners with internal clients to identify opportunities to improve and expand end-user support services. The Desktop Support Specialist Manager/Supervisor is primarily a supervisory...