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Information Technology customer operations Michigan

10 customer operations jobs found

Professional Diversity Network
Mar 20, 2026  
IT Operations Support Specialist
Apex Systems, Inc. Job#: 3026637 Job Description: Position Description: This is an outstanding opportunity to be a member of the Site IT team and assist in redefining and reimagining how site IT lends support to the manufacturing team, as the site operationalizes its electrification revolution. As a member of the Plant I.T. team you will be hands on assisting the plant in producing these very exciting and new vehicles for the NA consumer market. As part of the job responsibilities, you will interface and support IT across a broad host of Infrastructure & Applications that the plant uses to produce these exhilarating vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g. IIOT, Software-defined networks, next-generation error proofing, digital broadcast, and various mobility solutions and pilots) along with supporting the legacy manufacturing...
Professional Diversity Network Dearborn, MI, USA
Professional Diversity Network
Mar 20, 2026  
IT Operations Support Specialist
Apex Systems, Inc. Job#: 3026638 Job Description: Position Description: This is an outstanding opportunity to be a member of the Site IT team and assist in redefining and reimagining how site IT lends support to the manufacturing team, as the site operationalizes its electrification revolution. As a member of the Plant I.T. team you will be hands on assisting the plant in producing these very exciting and new vehicles for the NA consumer market. As part of the job responsibilities, you will interface and support IT across a broad host of Infrastructure & Applications that the plant uses to produce these exhilarating vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g. IIOT, Software-defined networks, next-generation error proofing, digital broadcast, and various mobility solutions and pilots) along with supporting the legacy manufacturing...
Professional Diversity Network Dearborn, MI, USA
Professional Diversity Network
Mar 19, 2026  
RF/Network Systems DevOps Specialist Sr
University of Michigan How to Apply To be considered, a cover letter and resume are required. The cover letter must be the leading page of your resume and should: Specifically outline the reasons for your interest in the position and Outline your particular skills and experience that directly relate to this position. Starting salaries will vary depending upon the qualifications and experience of the selected candidate. Job Summary The University of Michigan's Information and Technology Services (ITS) is seeking an experienced and innovative Cellular Core/Network Automation DevOps Engineer Senior to join our Infrastructure Engineering team. In this role, you will contribute to the design of advanced private and public cellular, RF, IP network, and protocol transport infrastructure powering campus-wide communications - working with RF/network systems leads and architects to advance the University's strategic U-M Net Cellular service, communications systems architecture...
Professional Diversity Network Ann Arbor, MI, USA Full-Time
Professional Diversity Network
Mar 18, 2026  
Desktop Support Manager
University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should specifically address your interest in the position and outline particular skills and experience that directly relate to this position. For ease of use in our hiring system, please provide these all-in pdfs with at least your last name in the filename. Job Summary The Institute for Social Research (ISR) is seeking a Desktop Support Specialist Manager/Supervisor to lead day-to-day help desk and desktop support operations while fostering strong, service-oriented relationships across ISR departments. This role provides direct supervision of desktop support staff, ensures consistent and high-quality service delivery, and partners with internal clients to identify opportunities to improve and expand end-user support services. The Desktop Support Specialist Manager/Supervisor is primarily a supervisory...
Professional Diversity Network Ann Arbor, MI, USA Full-Time
Professional Diversity Network
Mar 20, 2026  
IT - Software Developer - Cloud
Apex Systems, Inc. Job#: 3026921 Job Description: The IT Software Developer - Cloud Platforms designs, builds, and supports cloud and containerbased platforms across hybrid environments, including onpremises cloud and Microsoft Azure. This role partners with IT teams and end users to deliver secure, scalable, and highly available solutions supporting enterprise applications. Key Responsibilities Design, configure, and operate Kubernetes clusters and Dockerbased container platforms. Develop automation and scripts using PowerShell and/or Python integrated with CI/CD pipelines. Support application onboarding into a ContainerasaService (CaaS) environment. Ensure high availability, failover, capacity planning, and platform reliability. Support platform upgrades, security standards, and operational stability. Provide production support and collaborate with managed service providers. Work in an agile environment (Scrum/Kanban) and communicate status, risks, and...
Professional Diversity Network Farmington Hills, MI, USA
Professional Diversity Network
Mar 20, 2026  
Product Analyst
Apex Systems, Inc. Job#: 3026790 Job Description: Role: Product Analyst Duration: Multi-year contract Local: Hybrid if local to SE MI | Open to remote candidates Pay: $50-65/hr Job Description: The Senior Product Analyst is responsible for enabling intelligent business decisions by designing and delivering robust analytics solutions that blend business acumen, advanced analytics, and technical architecture. This role acts as the strategic insight accelerator for the Digital Cabin product, operating as the analytical "brain" of the product triad by transforming raw data into actionable insights that directly influence product strategy and roadmaps. This is a hands-on, investigative role requiring deep engagement with data in the Google Cloud Platform (GCP) while partnering closely with Product, Engineering, and Central Analytics teams. Key Responsibilities Build strong business partnerships by conducting stakeholder interviews and translating...
Professional Diversity Network Dearborn, MI, USA
Professional Diversity Network
Mar 19, 2026  
Senior Network Engineer
Slate Auto ABOUT SLATE At Slate, we're building safe, reliable vehicles that people can afford, personalize and love-and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them. WHO WE ARE LOOKING FOR Slate is looking for highly skilled, self-motivated, and detail-oriented Senior Network Engineer to join our growing team. The ideal candidate will design, implement, and maintain our enterprise network infrastructure across manufacturing facilities and corporate environments. You should ensure the reliability, security, and performance of our network across multiple sites and remote locations. Deep expertise in LAN / WAN architecture, OT / IT network convergence, and enterprise-grade networking equipment, along with a commitment to best practices and continuous improvement, is...
Professional Diversity Network Troy, MI, USA Full-Time
Professional Diversity Network
Mar 19, 2026  
Lead Network Engineer
University of Michigan How to Apply A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file. Competitive salary available based on qualifications, experience and education of the selected candidate. Job Summary Information and Technology Services (ITS) at the University of Michigan has an exciting opportunity for a Project Engineer Lead in the Wi-Fi Engineering Team. The University has a HPE/Aruba Wi-Fi network and needs someone with 6 to 8 years of experience in this area. The individual must have experience with: HPE/Aruba Wireless Networks, specifically large scale deployments of more than 10000 access points; Aruba controllers and AOS software; Aruba Clearpass; scripting using Python; designing and maintaining the support networks for this...
Professional Diversity Network Ann Arbor, MI, USA Full-Time
Professional Diversity Network
Mar 18, 2026  
Data Center Engineer - Intermediate
University of Michigan How to Apply A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file. Competitive salary available based on qualifications, experience and education of the selected candidate. Job Summary Information and Technology Services (ITS) is looking for a Data Center Technician to join the Infrastructure Data Centers Department within ITS. You will provide provide daily operational support for infrastructure systems across multiple ITS Data Center spaces, handling first level and managing higher level support, while actively coordinating with team members, service groups, and vendors. You will manage tasks such as Vlan changes, blade chassis setup, tool upgrades, and equipment lifecycle activities, often collaborating with various...
Professional Diversity Network Ann Arbor, MI, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Software Development Engineer II - Frontend
Slate Auto ABOUT SLATE At Slate, we're building safe, reliable vehicles that people can afford, personalize and love-and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them. Job Description | WHO WE ARE LOOKING FOR We're looking for a Software Development Engineer II (Frontend) to help define and build Slate's digital customer experience. This is a hands-on engineering role for someone who enjoys solving real problems, building high-quality user interfaces, and owning systems end-to-end. You should be comfortable working in a startup environment where priorities evolve, requirements aren't always fully defined, and thoughtful engineering judgment matters more than rigid process. If ambiguity energizes you rather than slows you down, you'll thrive here. | WHAT YOU GET TO DO...
Professional Diversity Network Troy, MI, USA Full-Time
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