3 customer operations jobs found

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Manager, IAM Engineering plays an important role in the organization by performing several activities related to the company’s Information Technology functions. The role is primarily responsible, under limited to intermittent supervision, for overseeing the suite of services that provision and authenticate identities used by employees, borrowers, and machines. Partner with IAM, Security, Governance and DevOps teams to reduce risk, limit manual efforts, and improve the consistency and scalability of IAM workloads. Manage a team of engineers in the identity access management space; ensure that their time...

Apex Systems, Inc. Job#: 3027106 Job Description: Information Security Analyst - Critical Infrastructure Lifecycle Management Location: Chandler, AZ (initially onsite) Contract: 1 year with potential extension and conversion Interview Process: 1-2 video interviews Executive communication skills required Position Overview We are seeking a highly skilled Information Security Analyst (ISA4) to support the design, execution, and operationalization of the Critical Infrastructure (CI) and Control Plane Lifecycle Management program. This role focuses on identifying, assessing, governing, and strengthening the resiliency of critical infrastructure components whose failure could disrupt essential services or create regulatory exposure. The ISA4 will work closely with Security by Design, Cybersecurity Governance & Resiliency, technology domain owners, and thirdparty assessors to conduct CI assessments, perform structured resilience reviews, track remediation...

Rogers Corporation Summary: This role is responsible for providing support related to computer hardware, software, and systems. Requires the use of the IT Request System, phone and face-to-face contact, and analysis to bring customer problems to resolution. In addition, this role will be expected to help create new processes and procedures as business needs change. Essential Functions: Respond to assigned help desk tickets and provide solutions for reported customer problems - when problem is beyond level of expertise or area of responsibility, escalate issues to more senior IT staff. Document the details related to a problem and resolution in the IT Request System. Liaise team projects, complete tasks, and ensure they are completed on time and to specifications. Facilitate the configuration and deployment of computer refresh at local site. Other duties as assigned. Qualifications: Bachelor's Degree in related field. May consider equivalent work experience in...