6 telecommunications jobs found

Apex Systems, Inc. Job#: 3024567 Job Description: Job Summary: We are looking for a Business Analyst with expertise in customer experience and digital servicing to support our Chat Messaging Product Team. This role will focus on defining and documenting business requirements (BRDs) for chat enhancements, ensuring alignment between customer needs, product goals, and technology solutions. The ideal candidate will work closely with product managers, developers, designers, and vendors to optimize chat flows, improve customer interactions, and drive efficiency in digital servicing. Key Responsibilities: * Develop and own Business Requirement Documents (BRDs) to define chat product enhancements, customer experience improvements, and digital engagement strategies. * Collaborate cross-functionally with product managers, UX/UI designers, developers, and chat vendors (e.g., ASAPP) to ensure seamless implementation of chat solutions. * Analyze chat performance data,...

American Tower Corporation The Team We are seeking a Data Center Site Technician III to join American Tower's U.S. Tower division's Data Center Operations team. The team is responsible for remote monitoring and operational support at the data center facility to maintain mission critical systems' uptime, security, and delivery of exceptional customer service. You will be a crucial team member to drive customer satisfaction through both remote systems management and on-site technical support. What You Can Offer Us Assist with the data center's operational integrity, security, and regulatory compliance through use of strong telecommunications, mechanical, electrical, life safety systems, and data center operating procedures knowledge. Be responsible for wide ranging, multi-disciplinary day-to-day data center operations including facilities and telecommunication infrastructure, performed both remotely through monitoring systems and on-site when deployed to customer...

Redwood Credit Union Redwood Credit Union is looking for an IT Specialist III, who will be the technical lead that ensures the confidentiality, availability and integrity of computing systems within the organization. This is a Certified A+ and MCP professional who provides advanced computer and network operations support and provides second tier support of desktop and network equipment. The specialist provides superior customer service that meets the RCU service standards and values to employees of Redwood Credit Union. The specialist performs and prioritizes the technology support and administration functions necessary to maintain service. Key Responsibilities Computer and Network Operations: * Develop, maintain and follow department operations for Server and virtualized systems, network, storage, backup, and phone environments as assigned. * Perform log and system management reviews as well as operations and administration on all systems. * Provide advanced skills...

MathWorks Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. Are you an engineer with expertise developing embedded controls, robotics, or digital signal processing systems-and a passion for helping customers succeed? Do you enjoy collaborating with worldclass technology companies and working across a wide range of applications? MathWorks is seeking a PrincipalTechnical Account Manager (TAM) to drive technical strategy for the adoption of MATLAB and Simulink across some of our leadingcustomers. In this technical sales role, you will partner with a Sales Account Manager to shape the adoption strategy for MathWorks solutions,lead technical engagements,and enable customers to implement...

Ross Stores, Inc Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our...

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join in the position of Network Engineer based in our Daytona Beach, Florida office. NASCAR Network Engineer will be required to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot network and hardware problems and help maintain a highly available, flexible, and resilient network. Network Engineer responsibilities include resolving network issues, supporting existing network solutions, and ensuring our network is documented, available, and flexible to adapt to the demands from our customers. You will actively participate in group and individual training sessions to continue to learn and grow on the job and at industry events. Duties include but are not limited to: Follows core processes and procedures to ensure operational success Monitor, track, benchmark, and...