242 customer operations jobs found

Wabtec Job Description Who will you be working with? As part of the Wabtec Digital Intelligence organization, the Surface Transportation software group is a best-in-class team with highly successful product lines for the rail industry. Our products support rail customer operations for dispatch systems, positive train control, SCADA, and customer information management and include both back office and front facing components. Our successful products are deployed in over 30 customer operational systems and we continue to develop the next generation of our products for future growth in areas such as high speed rail, data analytics, and machine learning. How will you make a difference? As a Senior Software Engineer in the Wabtec Digital Intelligence organization you will be responsible for technical development for the AIM product line and related projects. As a software engineer, you will provide software design and code work products to meet project requirements and...

Wabtec Job Description Who will you be working with? As part of the Wabtec Digital Intelligence organization, the Surface Transportation software group is a best-in-class team with highly successful product lines for the rail industry. Our products support rail customer operations for dispatch systems, positive train control, SCADA, and customer information management and include both back office and front facing components. Our successful products are deployed in over 30 customer operational systems and we continue to develop the next generation of our products for future growth in areas such as high speed rail, data analytics, and machine learning. How will you make a difference? As a Senior Software Engineer in the Wabtec Digital Intelligence organization you will be responsible for technical development for the AIM product line and related projects. As a software engineer, you will provide software design and code work products to meet project requirements and...

Creative Circle Overview of the Role: We are seeking a Technical Product Manager to support a large-scale software development initiative for our global media and entertainment client. This role partners closely with engineering, technical operations, and cross-functional stakeholders to define product strategy, translate requirements, and guide features from concept through delivery. The ideal candidate is a systems thinker with strong ownership, excellent communication skills, and a strong focus on the end user. Please note: candidates whose experience is primarily Program Management or Project Management will not be considered. The Basics: Duration: 12-month assignment Hours: Full-time, 40 hours per week Location: Hybrid in Atlanta, GA; flexible on in-office days, but must be onsite 3 days per week Top 3 Required Qualifications: 5-10+ years of Product Management experience, including hands-on work with software products. Proven success delivering technology...

Creative Circle IT Project Manager (Hybrid, NYC) Overview of the Role Our well known beauty client is seeking an IT Project Manager to support a large-scale brand acquisition initiative. This role oversees project planning, cross-functional coordination, timeline and scope management, and executive-level communication. The ideal candidate brings strong ServiceNow expertise, proven project management experience, and the ability to work across technical and business teams in a fast-paced, matrixed environment. The Basics Duration: 40 hours per week freelance assignment, through end of 2026. Location: Hybrid; onsite work required in NYC office Top 3 Required Qualifications High proficiency in ServiceNOW (timeline creation, management, Demand/ticket creation) Strong communication skills, including the ability to support presentations to senior leadership Advanced proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint) Other Qualifications 5+...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Apex Systems, Inc. Job#: 3026583 Job Description: Director, Cybersecurity Compliance Function: Information Security - Governance, Risk & Compliance (GRC) Reports To: Chief Information Security Officer (CISO) Position Summary The Director, Cybersecurity Compliance is responsible for establishing, leading, and overseeing Advance Auto Parts' enterprise wide cybersecurity compliance program. This role ensures the organization consistently meets applicable regulatory, legal, and industry cybersecurity requirements while maintaining a repeatable, auditable, and scalable compliance posture. Operating within the Information Security GRC function, this position translates cybersecurity strategy into documented, monitored, and measurable compliance execution, supporting audit readiness, risk transparency, and executive decision making. ________________________________________ Key Responsibilities Cybersecurity Compliance Program Leadership * Establish and operate...

Apex Systems, Inc. Job#: 3026968 Job Description: Title: Senior Frontend Web Developer Duration: 12 month contract with potential to extend Pay: $60-$71.50/hr Location: Dearborn, MI - onsite 4x a week, remote 1x a week Job Summary Our client is seeking a highly skilled Frontend Web Developer to build modern, secure, and scalable web applications that empower customers to monitor, manage, and optimize their fleets. In this role, you'll join a fullstack engineering team with a strong focus on front-end development-collaborating closely with software engineers, designers, and product managers to craft intuitive user experiences and deliver high-quality, data-driven products for Ford's commercial vehicle customers. This is an opportunity to work within a design-thinking culture that values innovation, user-centered development, and continuous improvement across cutting-edge technologies, including autonomy, electrification, and smart mobility. Day-to-Day...

Apex Systems, Inc. Job#: 3027162 Job Description: Job Description This position is onsite and can be at any of these 3 locations ( Cleveland, OH, Albany Ny or Buffalo, NY) These questions must be submitted with the answers with resumes. If they are not the resume will be rejected. Questionnaire: Please describe a workflow you have created from scratch, including the automation leveraged What is one process related to software management that you have implemented and what was your role? Job Description We are seeking a skilled ServiceNow Developer to design, develop, test, and implement custom applications, workflows, and integrations on the ServiceNow platform. This role focuses on automating business processes, enhancing user experiences, and supporting ITSM solutions through strong technical expertise and effective cross?functional collaboration.The ideal candidate will work extensively within Hardware and Software Asset Management modules, develop...

Mphasis Corporation Job Title: Project Manager - Testing Practice Location- US Job Summary: We are seeking a highly skilled Project Manager with a strong background in the insurance sector and expertise in automation testing, Jenkins, DevOps, and cloud fundamentals. The ideal candidate will be responsible for leading testing initiatives, ensuring quality assurance, and driving project success in a dynamic environment. This role requires a strategic thinker who can manage multiple projects while collaborating with cross-functional teams to deliver high-quality results. Responsibilities: Lead and manage testing projects within the insurance domain, ensuring alignment with business objectives and client requirements. Develop and implement testing strategies, methodologies, and best practices to enhance the quality of deliverables. Coordinate with development, operations, and QA teams to ensure seamless integration of automation testing processes. Utilize...

Capital One Sr. Manager, Product Management - Auto Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you Capital One Product Framework In this role, you'll be expected to demonstrate...

Capital One Principal Associate, Data Scientist - AI for Data Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description The AI for Data team works with the Enterprise Data Product, Tech and Design teams to develop AI-enabled features that are integrated...

Capital One Manager, Data Science - Consumer Identity Machine Learning Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description Consumer Identity ML is the data science and machine learning team inside Capital One's AI foundation organization. We...