449 service manager jobs found

(REI) Recreational Equipment, Inc. Overview This job contributes to REI’s success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal full-time employees (FTEs) and strategic oversight of a Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role provides direction to team, establishes work priorities, and evaluates proposed solutions to ensure that technology contributes to achievement of the division’s business objectives. The job encourages a culture of continuous improvement, using lean methodologies and is responsible for ensuring cohesive and effective technology support experience for internal employees and contractors, business partners and external vendors. Models and acts in accordance with REI’s guiding values and mission. Responsibilities and Qualifications Leading the Way (team...

Apex Systems Job#: 3014671 Job Description: SENIOR CONSULTANT (SERVICE DELIVERY MANAGER) WHO WE ARE Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com . At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships....

McMillan Pazdan Smith Architecture Job Type Full-time Description Position Summary We are a leading architecture and design firm committed to creating impactful, innovative spaces. We are looking for an experienced IT Service Desk Manager to lead our dedicated Service Desk team. The ideal candidate will have a strong background in managing technical support teams, a passion for delivering exceptional customer service, and a proven ability to develop and implement effective service management processes. This role is crucial in ensuring our employees across multiple offices receive timely and high-quality technical support, enabling them to perform their roles effectively. The IT Service Desk Manager will be responsible for overseeing all aspects of the service desk operations, including team performance, SLA management, reporting, and continuous improvement initiatives. Essential Functions Team Leadership & Management: * Lead, mentor, and develop a team of...

Macerich As a member of the Information Technology department the Manager, Information Technology’s main function is to manage a team of engineers to oversee general infrastructure maintenance as well as vulnerability management, project execution, and incident triage to ensure a robust, secure, and efficient infrastructure that supports business operations. The Manager also ensures business needs are met through the implementation of technologies and associated processes. On a day-to-day basis the Manager works very closely with Macerich stakeholders to understand current issues and requested enhancements. These needs are analyzed, documented, and prioritized in conjunction with departmental power users. Solutions are then designed and delivered accordingly, in order to help achieve organizational goals. The Manager leads project teams through a predefined methodology that involves requirement definition, solution design, build and configure, solution test, deployment and...

Creative Circle Our client in the restaurant and food service space is seeking a Marketing Operations Project Manager to join their team full-time out of Greensboro, NC. This is a direct hire role, and will require being on-site Monday-Thursday. The Marketing Operations Project Manager will lead the Marketing Operations team, setting the vision for standardized processes, improving efficiency, and ensuring alignment across marketing initiatives. This role is responsible for overseeing marketing project workflows, driving technology adoption, and supporting cross-functional collaboration to enhance marketings strategic impact as well as plays a critical role in structing unique projects (i.e. sponsorships or events) to ensure they integrate seamlessly into marketings workflow. Key Job Functions: 30%: Leadership and Team Management Leads, coaches, and develops the Marketing Operations team, setting the vision, goals and priorities for marketing workflow and project execution....

Kaiser Permanente Please note, this position is designated as Flexible, which means at least part of the time each week the selected candidate will need to report to the assigned office in CA, CO, GA, HI, MD, OR, or WA. Job Summary: This senior technical/functional leader role is primarily responsible for defining product strategy, vision, and product roadmaps from ideation to launch for complex or high impact products, and making decisions on new products or enhancements to bring to market. This includes leading the development of product enhancements based on validated learnings, serving as an expert facilitator and consultant for product teams and diverse stakeholder groups across the organization, and partnering with operations teams and market stakeholders to support product adoption. This role is also responsible for leading and driving internal and external discovery for new and existing products, identifying best in class marketplace innovation, driving prototyping...

Creative Circle Our Tech client is seeking a MarTech Program Manager to join their team for the next 6 months, 40 hours/week. This role is fully remote within the US. Role Summary The Marketing Technology Program Manager will lead initiatives at the intersection of marketing, technology, and business strategy. This role focuses on managing event platforms, driving experimentation, and integrating marketing technology solutions to enhance operational efficiency and innovation. The ideal candidate is highly collaborative, detail-oriented, and thrives in a fast-paced global environment. Top Must-Have Skills Event Platform Management: 8-10 years of experience managing virtual, hybrid, and in-person event platforms and tooling. Cross-Functional Collaboration: Proven ability to work with marketing, engineering, operations, data science, policy, privacy, and legal teams. Experimentation Expertise: Experience designing, executing, and analyzing experiments to optimize marketing...

Sharp HealthCare Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $74.770 - $96.480 - $118.190 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Provide leadership and direction in the development and support of IT Applications. Responsible for managing the day to day activities of assigned Information Technology Applications team and coordinating activities with...

Costco Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Travel IT family . Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts....

Creative Circle Our Tech client is seeking a fully remote Project Coordinator to join their team for the next 3 months, 40 hours/week, potential to extend. Role Summary We are seeking a Project Coordinator to support the successful execution of projects within our portfolio. This role serves as the day-to-day point of contact for project workflows and operations, enabling Project Managers to focus on strategic initiatives. The ideal candidate will have strong organizational skills, technical proficiency, and the ability to collaborate effectively across cross-functional teams. Top Must-Have Skills 4+ years of project management experience (lead data annotator/QA experience preferred) Advanced Excel and SQL skills for data analysis and reporting Proven cross-functional collaboration with stakeholders, engineers, and legal teams Additional Qualifications Bachelor's degree in a technical or business-related field Excellent communication and documentation skills Ability to...

Premera Blue Cross Workforce Classification: Hybrid Join Our Team: Do Meaningful Work and Improve People's Lives Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership. We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives. As a testament to these efforts, Premera has been recognized on the 2025 America's Dream Employers list. Newsweek honored Premera as one of America's Greatest Workplaces , America's Greatest Workplaces for Inclusion , and America's Greatest Workplaces For Mental Well-Being , Forbes ranked Premera among America's Best Midsize Employers for the fourth time. Learn...

Premera Blue Cross Workforce Classification: Hybrid Join Our Team: Do Meaningful Work and Improve People's Lives Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership. We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives. As a testament to these efforts, Premera has been recognized on the 2025 America's Dream Employers list. Newsweek honored Premera as one of America's Greatest Workplaces , America's Greatest Workplaces for Inclusion , and America's Greatest Workplaces For Mental Well-Being , Forbes ranked Premera among America's Best Midsize Employers for the fourth time. Learn...

Fidelity Investments Job Description: The Role We are looking for a Principal Full Stack Engineer to join us! As a Principal Full Stack Engineer, you will play a key role on Scrum teams and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections and enjoy partnering across a diverse group of roles. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity's Digital experiences. You will also be expected to provide guidance and mentoring to the other Developers. The Expertise and Skills You Bring Full stack software engineering 8+ years of experience; with a focus in financial services applications is a plus BS/BA...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Chief Information Officer (Deputy CIO) leads the core Technology functions of Enterprise Applications, Information Management, Infrastructure & Operations, Enterprise Client Services, and Technology Project & Change Management. The Deputy CIO is responsible for evolving and leveraging best practices for the delivery of technical systems at the MBTA to meet operational and rider needs. The Deputy CIO works with...

Ameriprise Financial As a key member of the Technology Operations Center (TOC), the IT Major Incident Commander (MIC) the Technology Operations Manager will collaborate with leaders and operations teams across Ameriprise Information Technology to identify, resolve, and reduce critical technology issues leading to business impacts. The TOC Technology Operations Manager will ensure Ameriprise IT Infrastructure and Application environments are set up for observability and recoverability, and that operations teams are equipped to react to and restore critical technology impacts, reporting on and delivering recommendations for any assessed opportunities for improvement. They will assess trends to identify systemic issues, and lead Root Cause Analysis efforts to prevent recurrence of observed issues and improve the operational stability and resiliency of the organization. The IT MIC Technology Operations Manager will also act as a team lead, guiding fellow team members and leading...

Apex Systems, Inc. Job#: 3014375 Job Description: Hardware Asset Management Analyst On-site in Omaha, Nebraska 6+ month contract with potential to convert Job Summary We are seeking an experienced Hardware Asset Manager to oversee the enterprise-wide management of digital technology hardware assets. The primary focus is on gathering contract and entitlement information and using that information to create entitlements in the Hardware Asset Management System to allow the creation of position reporting. The role requires knowledge of hardware asset lifecycle management. The ideal candidate will have significant experience with Hardware Asset Management, along with the functions that support the hardware lifecycle. We are looking for an analyst who possesses the technical skills to effectively collaborate with a diverse set of technical resources. The successful candidate will have been a contributor in a large enterprise with 5+ years of experience. Job...

Apex Systems, Inc. Job#: 3014787 Job Description: Top 3 Skills 1.Jira 2.Jira Align 3.Powerpoint Preferred skills/experience 1.SPC or RTE Certification 2.Scaled Agile Framework 3.Project Management This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact for critical change initiatives. The ideal candidate will have exceptional communication (verbal and written) skills with strong acumen in developming training materials, quality checking evidence documentation for testing, and using excel for monitoring and reporting...

Blue Bird Corporation Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world – 25 million children twice a day – making them the most trusted mode of student transportation. The company is the proven leader in low- and zero-emission school buses with more than 25,000 propane, natural gas, and electric powered buses sold. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird's complete product and service portfolio, visit www.blue - bird.com . Job Summary Reporting to the Sr. Mgr., Program Management, this role is responsible for leading all aspects of complex, major program offerings to ensure business objectives are met. This role’s...

Costco Costco IT is responsible for the technical future of Costco Wholesale , the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We...

Apex Systems, Inc. Job#: 3015553 Job Description: Position: Project Manager - Enterprise Services / Core Systems Location: Remote About the Technology Team Our technology team moves fast and works smart. We take innovation seriously-developing cutting-edge mobile technologies, scalable architecture, and delivering exceptional user experiences. We're a team of motivated self-starters and true collaborators, integral to the organization's future success-and we have fun doing it. Your Role As an IT Finance Project Manager , you will lead complex technical projects within the Core Systems Finance area, ensuring reliability, scalability, and performance across enterprise systems. Reporting to the Program Manager within the PMO and partnering closely with engineers, you will play a critical role in driving project success from initiation to completion. You will manage and implement infrastructure projects that support business partners across Stores, Corporate...