24 arc service delivery manager jobs found in New York

Capital One Manager, Product Management - Enterprise Core Platform Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence...

Capital One Manager, Product Management - Collections Product and Platforms Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Why Team Collections There has never been a better time to work at the heart of Capital One's mission. After a frenzied few years reacting to the COVID pandemic's up-ending of millions of customers' lives, the Card Collections team has embarked on an unprecedented journey to modernize our technology, elevate the voice of our most vulnerable customers, and innovate rapidly to define industry norms of what caring for customers truly means....

Capital One Director Technical Program Management, Bank Account Servicing Are you interested in leading programs that deliver on critical business goals, building large scale products and platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: We are seeking top tier Technical Program Management (TPM) talent to lead strategic initiatives for Account Servicing. In this exciting role, you will propel us in our journey of platform modernization, future innovation and...

Capital One Applied Researcher I (AI Foundations) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at...

Capital One Senior Lead Software Engineer (Python, React) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Senior Lead Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company Share your passion for staying on top of tech trends, experimenting with and learning new...

Capital One Applied Researcher II (AI Foundations) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at...

Capital One Manager, Product Management - Fraud Product Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Role We are seeking a visionary Product Manager to lead the establishment and refinement of the long-term vision for our Fraud Core Writes integration strategy. In this role, you will head a high-stakes transformation, moving beyond legacy systems to define our future technical architecture and core data structures. This position offers a unique opportunity to partner with distinguished engineers, product leaders, and architects at the beginning of...

Capital One Manager, Product Management- CMS Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Card Management and Security (CMS) team is responsible for building and enhancing modern payment solutions at Capital One. As a key platform in our Card business we're part of the foundation that enables innovation across the company. As a Manager of Product Manager in CMS you'll be responsible for new core capabilities used by customers to issue, use, and manage their cards. You'll work directly with our tech teams to bring those capabilities to...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Technology Product Owner is responsible for managing the development and delivery of various initiatives in support of an IT Roadmap, specifically for the Enterprise reporting team, and its internal business partners across the organization. The Technology Product Owner works closely with the product team, which consists of business analysts, developers, testers, and other cross-functional teams (both internally to IT as well as the business), to define the product vision, a business and technology roadmap, features, and user stories. The Technology Product Owner also oversees the product backlog, which...

Creative Circle IT Project Manager (Hybrid, NYC) Overview of the Role Our well known beauty client is seeking an IT Project Manager to support a large-scale brand acquisition initiative. This role oversees project planning, cross-functional coordination, timeline and scope management, and executive-level communication. The ideal candidate brings strong ServiceNow expertise, proven project management experience, and the ability to work across technical and business teams in a fast-paced, matrixed environment. The Basics Duration: 40 hours per week freelance assignment, through end of 2026. Location: Hybrid; onsite work required in NYC office Top 3 Required Qualifications High proficiency in ServiceNOW (timeline creation, management, Demand/ticket creation) Strong communication skills, including the ability to support presentations to senior leadership Advanced proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint) Other Qualifications 5+...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Guild Mortgage is seeking a highly motivated and experienced Senior QA Automation Engineer to contribute to our quality assurance efforts across various mortgage technology systems. This role will focus on driving the development and execution of comprehensive test automation strategies, ensuring the delivery of high-quality software solutions. The ideal candidate will possess a strong technical background and a deep understanding of the mortgage industry. Compensation This role is an exempt position with a targeted salary range of $94,000 - $136,000 annually. Compensation at Guild is influenced by...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Project Coordinator plays an important role in the organization by managing and supporting smaller projects, and project support for the company's EPMO Information Technology projects. The Project Coordinator is responsible for full project life cycle activities and development of core materials in the project lifecycle. The Project Coordinator is an entry level to project management with an opportunity to develop project management skills and experience to take on individually increasing more complex and larger projects. Project Coordinators will also work with other members of the EPMO team,...

Mphasis Corporation Job Title: Program ManagerDesignation: Program Manager Location: Columbus, Ohio, US Job Summary: We are seeking a highly skilled Program Manager with a strong background in Account Delivery Management to oversee and drive project initiatives at our client site in New York. The ideal candidate will be responsible for ensuring the successful delivery of projects while maintaining high levels of client satisfaction. This role requires a strategic thinker with excellent communication skills and the ability to manage multiple stakeholders effectively. Responsibilities: Lead and manage project delivery from initiation to closure, ensuring alignment with client expectations and organizational goals. Develop and maintain strong relationships with clients, acting as the primary point of contact for all project-related communications. Engage with customer in deep technical discussions to understand client roadmap and assist them with suggesting technical...

Mphasis Corporation Job Title: Business AnalystDesignation: Project Manager Location: Mph- Client Site, Dallas, US Job Summary: We are seeking a highly skilled Business Analyst with a strong background in Java MicroServices Development to join our dynamic team. The ideal candidate will possess a deep understanding of Banking Trading terminology and will work closely with the Product Owner (PO) to deliver high-quality solutions. This role requires the ability to step into a Scrum Master (SM) position when necessary and to manage projects effectively as a Technical Project Manager. A solid understanding of Agile methodologies and relevant technologies is essential for success in this role. Responsibilities: Collaborate with stakeholders to gather and analyze business requirements, ensuring alignment with project goals. Utilize strong Java MicroServices Development skills to contribute to the design and implementation of technical solutions. Work closely with the...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Senior Data Scientist is a key technical position and plays an important role in the organization by leading and performing number of activities related to the company’s Information Technology functions. The Sr. Data Scientist is responsible for leading the development and deployment of innovative and impactful data products and services that solve various business problems and create value for the company and its customers. The role requires a strong background in machine learning, statistics, programming, and data engineering, as well as excellent communication and collaboration skills. The Sr. Data...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. We are seeking an accomplished Principal Software Engineer to join the core team responsible for our mission-critical Investment Book of Record (IBOR). This platform is the definitive source of truth for all positions, transactions, and cash. You will be a key technical contributor, responsible for designing, building, and enhancing the...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success. What You'll Do: We are seeking an experienced and motivated individual to join our team as a Varicent Sales Performance Management (SPM) / Incentive Compensation Management (ICM) Developer and Administrator. In this role, you will be responsible for managing, configuring, and enhancing the Varicent SPM software application to ensure efficient commission processing and reporting. You will also work collaboratively with cross-functional teams to deliver reliable, scalable solutions that streamline...

Hasi About HASI HASI is an investor in sustainable infrastructure assets advancing the energy transition. With more than $15 billion in managed assets, our investments are diversified across multiple asset classes, including utility-scale solar, storage, and onshore wind; distributed solar and storage; RNG; and energy efficiency. We combine deep expertise in energy markets and financial structuring with long-standing programmatic client partnerships to deliver superior risk-adjusted returns and measurable environmental benefits. HA Sustainable Infrastructure Capital, Inc. is listed on the New York Stock Exchange (Ticker: HASI). For more information, please visit hasi.com . Position Summary The Service Desk Analyst serves as the initial point of contact for IT and customer support, ensuring proper operation of workstations, endpoints, and critical audio/visual (A/V) systems-including Crestron, Poly, Zoom, and Microsoft Teams room technologies. They address a wide variety of...

Mphasis Corporation Job Description Job Summary - We are seeking a skilled AWS Cloud Engineer to contribute to the development of a next-generation platform based on AWS. This role involves collaborating closely with team members and strategic partners to ensure the successful delivery of the project. The focus will be on cloud infrastructure, automation, integration, and security, ensuring a scalable, secure, and high-performance cloud environment Years of experience needed - 7-8 Years Technical Skills: Key Responsibilities: AWS Cloud Engineering: Utilize strong AWS expertise to build and support cloud infrastructure for the next-generation platform. Infrastructure Automation: Design and implement Infrastructure as Code (IaC) using Terraform and other automation tools. Cloud Services Management: Deploy, manage, and optimize AWS services such as: AWS Lambda, AWS Step Functions (for orchestration & automation) Amazon S3, AWS Glue, AWS DMS, AWS...