Dec 31, 2025
Kaiser Permanente
Must reside in a Kaiser Permanente market (OR, WA, CA, HI, CO, GA, MD, VA, DC) Job Summary: In addition to the responsibilities listed below, this position serves as a lead subject matter expert regarding incident and problem management processes by resolving high impact and/or critical incidents and driving the escalation and resolution process. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and...
Professional Diversity Network
Greenwood Village, CO, USA
Full-Time
