Dec 12, 2025
About this role Global Head of Digital Client Experience , Managing Director Location: LDN or NY About the Role We're looking for a proven Client Success leader to build, scale and optimize a high-performing team. A strategic operator who thrives in fast-paced, high-volume environments. This person needs to be a transformation expert with a start-up mindset to build a strategy delivering client success excellence to thousands of clients across the globe while enabling our future growth to be delivered at scale. The leader will have experience in building global teams, expert knowledge on leveraging technology, automation, AI and data-driven insights to drive client adoption, retention, and expansion. As a senior leader, you will drive alignment across executive stakeholders, represent the voice of the client at the leadership table, and ensure client success is a growth engine for the business. You will balance strategic vision with...
BlackRock
London, UK
Full-Time
