15 jobs found in Mount Desert

Title: Kitchen Steward Reports To: Executive Chef Department: Food & Beverage Summary of Position: Responsible for receiving, dating and rotating of stock and overseeing proper operations and sanitation of dish-room. Responsibilities: • Accurate receiving and logging in of all food and non-food products for entire kitchen operation • Ensure proper dating & rotation in all appropriate storage areas • Notify Executive Chef of any discrepancies with deliveries pertaining to all food items • Maintain dish machine temperature logs twice daily • Ensure proper chemicals on dish machine and pot sink • Oversee food waste, recycling and trash efforts to meet sustainability efforts • Maintain cleanliness of kitchen and food storage areas • Practice correct food handling and food storage procedures according to Federal, State, Local regulations and Company procedures • Comply with time and attendance policies • Understand Company ISO...

Title: Sous Chef Reports To: Executive Chef Department: Food & Beverage Position Overview: As a Sous Chef at Jordan Pond House, you'll be a vital part of ensuring the smooth opening and closing of the kitchen each day. Your leadership will guide the kitchen team through each shift, and you'll maintain our high standards for food quality, sanitation, and safety. This is an exciting opportunity to work in one of Maine's most iconic and scenic locations, where the changing seasons offer an unforgettable experience. If you're passionate about food, thrive in a fast-paced environment, and want to contribute to an incredible team, we'd love to hear from you! Jordan Pond House is open May - October. Responsibilities: Opening & Closing the Kitchen: Supervise the setup and breakdown of the kitchen, ensuring all equipment, food, and stations are ready for service or properly cleaned and stored at the end of the day. Lead the preparation of the...

Title: Server Reports To: Restaurant Manager Department: Food & Beverage Summary of Position: Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company's continuing effort to deliver outstanding guest service. Responsibilities: Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner Knowledge of restaurant and bar menu promotions and specials In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures Provide timely, courteous service to all guests throughout the meal service Set tables, polish glasses, prepare workstations and other side work as assigned Accurately prepare sales and tip reports at shift's end, deposit cash...

Job Title: Busser Reports To: Restaurant Manager Department: Food and Beverage Summary of Position: Responsible for ensuring an exceptional dining experience for our guests by assisting servers and maintaining a hygienic environment in the Company's continuing effort to deliver outstanding guest service. Responsibilities: Bussing tables by clearing plates, glasses, and silverware in a timely manner to ensure a clean and welcoming environment. Assisting servers by resetting tables quickly and efficiently for new guests. Providing high-quality service by assisting guests with their needs, such as refilling water glasses or addressing other requests as directed by the servers. Handling food and beverages in a safe and hygienic manner, ensuring adherence to health and safety standards. Maintaining organization and cleanliness in dining areas, including clearing debris from floors and assisting with trash removal. Helping maintain an efficient flow of...

Title: Retail Lead Reports To: Retail Manager Department: Retail Operations Summary of Position: Work in close collaboration with the Retail Manager to ensure that the retail business at all locations operates in an efficient and seamless manner while following all company policies and procedures to ensure an extraordinary experience for all Park visitors. Responsibilities: Assist with training of retail staff and backup Retail Manager on days off Demonstrate knowledge of merchandise, styling and pricing according to the company's policies and procedures Understand the process, and assist the Retail Manager, with correct NPS markups on all products at all times including deli Maintain knowledge of product lines with an emphasis on local and regional facts to assist other staff and customers Assist with store set up: display and merchandising, inventory levels Respond to guest inquiries and requests in a timely, friendly and efficient manner...

Title: Cook Reports To: Executive Chef Department: Food & Beverage Summary of Position: Responsible for preparing food items in accordance with corporate recipes and established standards in the Company's efforts to deliver extraordinary hospitality. Responsibilities: Assist the Kitchen Manager and Sous Chef in ensuring that the menu, which cannot be changed without Corporate F&B approval, and guest service expectations, as set forth by the Employee Handbook are being met or exceeded. Become a strong member of an efficient and highly motivated culinary team focused on surpassing expectations by presenting a positive, can-do attitude very day. Adhere to defined Company recipes and Safe Food Handling procedures in order to deliver an exceptional guest experience. Complete all required food and safety logs in a timely and efficient manner per Company procedures and Federal, State, and Local regulations Obtain ServSafe or State Food Handler...

Title: Beverage Station Reports To: Restaurant Manager Department: Food & Beverage Summary of Position: Responsible for preparing and serving restaurant beverages, both alcoholic and non-alcoholic, in a timely and efficient manner and in compliance with all laws and regulations as well as per Company guidelines. Responsibilities: Accurately and efficiently prepare drink orders for bar and restaurant per Company procedures Possess thorough knowledge of food and drink menu promotions and specials Ability to accurately and honestly handle cash and credit card transactions, tips and sales reports Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company policy Provide timely, courteous and professional service to all guests Stock and re-stock bar items, inform Restaurant Manager when items are running low Understand company ISO (Environmental & Quality) management systems, Health and...

Title: Retail Supervisor Reports To: Retail Manager Department: Retail Summary of Position: Ensure that all retail staff meets or exceeds company expectations of performance. Actively participate in the recruiting, interviewing, hiring and training of all Retail Associates and mentor staff to ensure understanding of Company goals. This position will have direct reports. Responsibilities: Responsible for ensuring that the Retail team understands the Company's strategies and expectations for effective merchandising Assist in all phases of gift store management Keep retail space clean and organized Deliver merchandise to the retail floors Restock merchandise and ensure adequate merchandise levels on the sales floors of Gift Store(s) Ensure that re-stock items are appropriately displayed on the sales floors Demonstrate knowledge of merchandise, styling and pricing Accurately total, process and collect payments from guests to include, but not limited...

Job Title: Prep Cook Reports to: Executive Chef Department: Food and Beverage Summary of Position: Responsible for preparing food items in accordance with Corporate recipes and established standards in the Company's efforts to deliver extraordinary hospitality. Responsibilities: Assist the Executive Chef and Sous Chef in ensuring that the menu, which cannot be changed without Corporate F&B approval, and guest service expectations, as set forth by the Employee Handbook are being met or exceeded. Become a strong member of an efficient and highly motivated culinary team focused on surpassing expectations by presenting a positive, can-do attitude every day Adhere to defined Company recipes and Safe Food Handling procedures in order to deliver an exceptional guest experience. Complete all required food and safety logs in a timely and efficient manner per Company procedures and Federal, State, and Local regulations Obtain ServSafe or State Food Handler...

Title: Dishwasher Reports To: Executive Chef Department: Food & Beverage Summary of Position: Provide a clean and safe kitchen area, according to Company procedures, keeping the dish-room and equipment clean and organized at all times. Responsibilities: Adhere to the Company's dishwashing procedures to ensure that all expectations regarding the cleaning, sanitizing and storing of dishware and utensils are met Work closely as a team with back of house kitchen staff to ensure that all kitchenware is cleaned in a timely, safe and efficient manner Organize items as they are cleaned, restock areas where items are stored Maintain cleanliness of workstation, kitchen and food storage areas Complete daily and weekly cleaning assignments with a variety of guest questions and requests Follow all procedures outlined in department and health and safety manuals in accordance with company policies and follow proper use and storage of chemicals used to clean...

Title: Retail Associate Reports To: Retail Manager Department: Retail Summary of Position: Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience. Responsibilities: Greet customers within 30 seconds of entering the store & provide friendly customer service Achieve and maintain product knowledge to assist customers with purchasing decisions Guide and direct customers to appropriate products of interest and answer related inquiries Assist customers with all park related inquiries (utilizing approved NPS interpretive information) Assist customers making selections by building customer confidence; offering suggestions and opinions Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change Restock and...

Title: Restaurant Supervisor Reports To: Restaurant Manager Department: Food & Beverage Summary of Position: Assist the Restaurant Manager with all daily responsibilities pertinent to the front of house operations to ensure that the goal of providing extraordinary hospitality to all guests of the restaurant is achieved. Responsibilities: • Assist the Restaurant Manager (RM) in overseeing all aspects of the front of house operation including ensuring that all Servers are trained and assisting the guests in a courteous, friendly and efficient manner per Company standards • Ensure that the Host/Hostess area is clean and organized at all times and assist them during peak and busy periods. Ensure organization of daily restaurant reservations • Oversee and monitor opening and closing side work responsibilities with Servers and Bussers on a daily basis and sign off on duties as required • Supervise the Bartender and Server check-out and cash closing...

Title: Guest Services Associate Reports To: Retail Manager Department: Retail Summary of Position: Provide exemplary customer service to all guests by being a knowledgeable information resource regarding area amenities and activities. Responsibilities: As a first point of contact for guests, always respond in a professional and courteous manner to all inquiries and guest needs. Ensure all phone calls are answered in a prompt manner and callers are treated with kindness and courtesy. Respond, in a timely manner, to email reservation requests. If called upon in an emergency, follow company processes for notifying management and dispatch services. Track and report data as requested by management. Assist in parking lot management and be available to work in the outdoors directing traffic, if necessary. Support and understand the company's ISO management systems, policies, goals and initiatives and meet the specific responsibilities within these areas...

Job Title: Public Area Attendant Reports To: Maintenance Manager Location: Jordan Pond House Overview: Jordan Pond House is looking for a dedicated Public Area Attendant to help maintain our beautiful property, providing a welcoming and pristine environment for our guests. This position requires attention to detail, a strong work ethic, and the ability to work independently and as part of a team. The ideal candidate will have a passion for cleanliness, organization, and guest service in a scenic outdoor setting. Responsibilities: Cleanliness and Maintenance: Ensure all public areas, including restrooms, walkways, dining areas, and outdoor spaces, are cleaned and maintained to the highest standards throughout the day. Guest Interaction: Provide courteous and professional service to guests by answering questions, directing them to locations, and ensuring they have a comfortable and enjoyable experience on the property. Trash and Recycling Removal: Empty...

Title: Employee Shuttle Driver Reports To: General Manager Department: Employee Services Summary of Position: Responsible for transporting guests and/or employees between the Company's properties and stop areas in a safe manner according to the Company Driver Agreement Policy. Responsibilities: • Transport guests and/or employees between the Company's properties and designated stop areas in a safe and efficient manner • Provides highest level of customer service and give assistance if necessary • Be knowledgeable and helpful to passengers and guests as to schedules and services • Strictly follow Company's lost and found program • Ensure vehicle is clean, fueled, and in safe working condition, noting any issues to Manager; performs pre & post shift vehicle inspections using Company inspection Forms and Vehicle Logs • Understand company's ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific...