34 customer service jobs found

Bridgewater State University Title Electrician I Department Summary Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater's accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition. Our commitment to diversity, equity, and inclusion is reflected in our institutional values , which ensure that all students are supported and succeed. The mission of the Department of Facilities Management is to is to create, maintain, and manage a physical environment that enhances teaching,...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Department Dining Services Job Description This is a 40/hour per week, academic year position. The weekly schedule will vary and is dependent on the needs of the department and scheduled events. Position Summary: Assists in catering events on Campus, maintains and monitors assigned event areas under the direction of the Lead Catering Dining Room Coordinator, the Area Manager, or Chef. Trains and instructs student workers. Strives to provide outstanding customer service within the framework of departmental policies. Strives to create a cordial and accommodating dining atmosphere for guests. Reviews upcoming functions, completes required record keeping accurately, and works cooperatively, planning set-up and service of catered events. Duties and Responsibilities: Prepares dining area for service, sets up equipment and tableware in a...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Trucking Assistant PRIMARY FUNCTION(S): Under direction of the manager of facilities services or designee, safely and accurately deliver materials on or off-campus. Provide backup and assistance to other facilities services staff as assigned. AREAS OF RESPONSIBILITY: Trucking all campus, floater all campus, facilities maintenance garage restroom, project work as assigned. DUTIES: Pick-up and deliver materials from any location on or off-campus, ensuring correct and timely delivery of materials as directed. This includes, but is not limited to equipment for event support, furniture, office supplies, books, publications, inventory, packages, mail and any other materials and/or equipment. Maintain positive customer service relations with all members of the college community, including students, faculty, staff, guests...

Bridgewater State University Title Registrar Operations and Specialized Student Services, Staff Assistant Department Summary The Registrar's Office is dedicated to providing a knowledgeable, welcoming environment, that fosters collaboration, problem solving, and comprehensive innovative services to empower and meet the evolving needs of the BSU community. At Bridgewater State University, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students, alumni, and community partners. Position Summary Oversight of the day-to-day operation of the office with regard to all AFSCME personnel; and manages the approval and reporting processes related to their attendance, time away from the office, comp/overtime worked, and professional training. Assists in promoting the values of professionalism, teamwork, collaboration and mutual...

Berklee College of Music Job Description: Job Description Summary The work involved with this position entails assistance in managing and registering 3000+ students in over 400 ensembles each year, communication with 147 faculty members, and the production and management of of the Ensemble Dept Music festival with performance of over 350 recital over 12 days. There is also a large amount of collaboration with departments throughout Berklee. ie. Academic Affairs, Faculty Development, International Programs, Liberal Arts Dept., the Scholarship Office MP&E, the President's Office and Film scoring, and the Performance Division. This position will also provide coordination for on campus and off campus events related to the Ensemble Department. Essential Duties and Responsibilities: Assist with front desk/ reception duties. Training work study students in the Faculty area Help create and maintain system for tracking faculty office hours Collaborate...

Berklee College of Music Job Description: Berklee is looking for a dedicated, "live-in" professional to serve as a Resident Director (RD) . In this pivotal role, you will be the heartbeat of a residential community of up to 450 students, fostering an environment where young musicians and performers can grow both personally and artistically. As a mentor, administrator, and crisis responder, you will implement a Residential Curriculum designed to turn dorm life into a transformative educational experience. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities The RD is a full-time, 12-month position reporting to the Associate Director of Residential Education. You will lead a staff of 3-12 Resident Assistants (RAs) and manage the day-to-day operations of your assigned hall(s). Key Responsibilities: Staff Supervision: Recruit, train, and supervise RAs. Conduct weekly meetings to review goals,...

Bridgewater State University Title Temporary Part-Time Research & Instruction Librarian Department Summary The Department of Library Services at Bridgewater State University is dedicated to meeting the needs of its communities, to updating its service models as pedagogies and librarianship evolve, to renewing the knowledge and skills of librarians and staff as practices change, to deploying new technologies to improve interactions with library users and to enhance user experiences. Successful candidates will be staff members who can work with their colleagues to help meet the mission of the department in serving and supporting our diverse campus community. The Clement C. Maxwell Library at BSU is open an average of 94 hours each week during the academic year. It is a busy, dynamic place with classrooms, academic and administrative offices throughout the building. The library serves all BSU students, faculty, staff, researchers from across the country and world, as well...

Berklee College of Music Job Description: Reporting to the Senior Director of One Stop Student Services, the One Stop Student Services & Admissions Services Assistant is a part-time role that provides flexible, front-line support across One Stop Student Services and Admissions Services. This position assists with day-to-day email, phone and in person service operations, student and applicant inquiries, and administrative tasks, stepping in where support is most needed to ensure smooth, responsive service delivery. The ideal candidate is adaptable, student-focused, and comfortable working across multiple teams and workflows. Key Responsibilities Provide front-facing service to current students, prospective students, and families via in-person, phone, and email communication Assist One Stop Student Services with general inquiries related to registration, enrollment status, billing navigation, and institutional processes Support Admissions Services with applicant...

Babson College The Assistant Director is a financial aid professional with a primary responsibility for counseling students and parents about financial aid and educational financing options, and determining financial aid eligibility for institutional, federal, and state funds. The Assistant Director also administers selected aid programs and/or departmental functions. WHAT YOU WILL DO Perform need analysis and verification, determine eligibility, and award financial aid for a caseload of undergraduate and graduate students using both Institutional and Federal Methodology. Advise students and parents about financial aid application processes; federal, state and institutional aid programs; and educational financing options. Assist students and parents with financial planning for their program of study. Serve as counselor-on-duty in a three-person rotation, assisting students in the areas of financial aid and financing options, as well as SFS services related to student...

Babson College THE OPPORTUNITY This is a temporary, seasonal position scheduled to work 35 hours per week beginning approximately mid May and ending mid August. The Coordinator, Summer Programs assists in the support services for Summer Camps, programs, and conferences, including but not limited assisting with daily camp operations such as drop-off and pick-up procedures, daily camp activities, and safety of all campers on campus; providing customer service to individual customers to resolve any camp situations and problems; assisting with the onboarding of overnight programs and execution of key distribution; and coordinating specific projects and processes as assigned. WHAT YOU WILL DO Works with the Associate Athletics Director and the Coordinator, Business Development on day-to-day activities and overall assistance with the management of external programming. Assists with the daily operations of camps, programs, and conferences across Babson campus (i.e., assistance when...

Berklee College of Music Job Description: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work to...

Bridgewater State University Title Staff Assistant, Help Desk Analyst Department Summary Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater's accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement. Our commitment to diversity, equity, and inclusion is reflected in our institutional values , which ensure that all students are supported and succeed. Bridgewater has the tools and technical infrastructure to support students-both on campus and off. Our wireless network offers high-speed internet connectivity throughout our campus. We offer...

Berklee College of Music Job Description: The Library at Berklee plays a vital role in student success, creativity, and exploration. Through the Stan Getz Library, the Creative Technology Center (CTC), and the Albert Alphin Library at the Boston Conservatory at Berklee, the Library provides welcoming spaces, innovative services, and access to resources that support students' academic and artistic work. Berklee is seeking an After-Hours Facilities Supervisor to help ensure these spaces continue to thrive during evenings and weekends. Reporting to the Associate Director of User Experience and Operations, this 25-hour, part-time role serves as the senior Library representative after hours. The Supervisor oversees facilities operations, supports and supervises student employees, and ensures smooth opening and closing procedures across three locations on Berklee's Boston campus. This role works closely with daytime professional staff, Public Safety, and students to address...

Berklee College of Music Job Description: The Summer Programs Temporary Operations Assistant is responsible for providing high-level operational support for all Summer Programs. This person will provide operational planning and support prior to and during programming, assist families with any outstanding business (health and safety requirements, etc.), and check students into their programs. The person in this role interfaces with families and Summer Programs students, assesses student needs, and assists with troubleshooting as necessary. This person will offer support to the Aspire: Five-Week office staff, Summer Programs staff, program directors, and Summer Programs advising staff as needed. This person must be available to work on select evenings and weekends in June through August 2026. The person in this role will serve as an on-campus Summer Programs representative. Responsibilities Include: Attending to the needs of program participants, their parents, Summer...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Essential Functions Emergency Dispatching & Response Coordination 50% Promptly answer emergency lines, general business lines, and College operator lines. Dispatch appropriate personnel for police, fire, medical, or maintenance responses based on prioritization protocols. Maintain accurate and timely logs for all service calls and officer activity in the College's Automated Computer Dispatch Record Management System (CAD/IMC)Monitor and respond to fire, intrusion, panic, and trouble alarms; activate emergency mass notifications when directed. Make time-sensitive notifications to College officials and outside agencies during emergencies or unusual situations. Attend department meetings and training sessions as assigned. Customer Service & Administrative Support 20% Serve as the College's public safety...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Job Summary As the first point of contact between students, staff, faculty and the Campus Police Department, act in a professional manner when dealing with persons on the phone and in person. When engaged in Patrol Officer functions, focus on community engagement activities. Strive to develop a relationship with the campus community. Foster relationships by employing different strategies including programs and services that will engage relationship building. Work in a non-police role and help the department with development of new activities as well as help out in current events. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment. Take appropriate actions to support a diverse workforce and participate in the...

Berklee College of Music Job Description: As a Student Life Assistant Manager at Berklee College of Music, you'll play an integral role in elevating the student experience for high school students in our diverse Summer Programs. Reporting to the Associate Director of Summer Programs Student Life, your responsibilities span a variety of on-campus activities, from managing initial check-ins and event planning to providing crucial emergency management in collaboration with the Student Life team. This multifaceted role requires effective communication with parents and guardians post-enrollment, fostering community among students, and liaising with program directors and various college departments. You'll oversee the planning and implementation of extracurricular events, uphold program policies by scheduling conduct meetings, and contribute to cross-departmental coordination and staff training. As a key figure in the residential education staff, you'll ensure a vibrant, inclusive, and...

Berklee College of Music Job Description: The Summer Programs Assistant Residence Directors (SPARDs) serve to provide structure and support for the various Summer Programs offered at Berklee College of Music and Boston Conservatory at Berklee. The primary responsibilities of the SPARDs include but are not limited to: training, support, and supervision of a team of Resident Assistants, serving as a member of the Crisis Response Team, oversight of high-school aged program participants, and management (in conjunction with supervisor) of a residential area of campus. Exciting opportunity to gain experience in on call systems and crisis management. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: Live on-campus throughout Summer Programs Assist with implementing a training program for the Resident Assistants under the guidance of the full-time Summer Programs Staff and Area Supervisors. Provide supervision to the Summer Resident Assistant team, which includes...

Berklee College of Music Job Description: Essential Duties and Responsibilities Assist with the overall administration and daily operation of on campus residence halls. Expected to reside on campus throughout employment with Summer Programs. Assist with staff move-ins at the start of summer. Manage a team of housing & student life professionals to ensure student safety, engagement and building oversight. Collaborate on any issues surrounding the housing assignment process for all summer programs. Assist with Summer Programs check-ins and move-outs. Serve as an escalation contact for students and parents with housing concerns Assist the Director and Associate Director of Summer Programs Student Life in documenting all major processes and reports. Follow up on open work orders and the status of ongoing facilities concerns. Provide orientation, training, supervision and regular evaluation of assigned building staff. Conduct weekly...

Berklee College of Music Job Description: Berklee seeks an experienced and highly analytical Senior Buyer for Procurement to be an internal consultant and driving force for supply strategy. This mission-driven role is vital to ensuring the effective and compliant acquisition of goods, equipment, and services that meet the needs of our administrative and academic departments. If you possess demonstrated expertise in contract management and project execution, you will directly support Berklee's global innovation and creativity by optimizing the efficiency of our operations. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities Reporting to the Senior Director of Procurement and Campus Business Services, the Senior Buyer is responsible for the procurement lifecycle-from identifying sources and preparing bids to awarding contracts and expediting delivery. This individual serves as the principal...