45 customer service jobs found

University of Michigan Job Summary Assist in the delivery of direct patient care under the supervision of a professional nurse. Supports operational functions in the Medical Procedures Unit. Assists in obtaining and caring for equipment. Helps maintain a safe and clean environment. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan...

Berklee College of Music Job Description: Reporting to the Senior Director of One Stop Student Services, the One Stop Student Services & Admissions Services Assistant is a part-time role that provides flexible, front-line support across One Stop Student Services and Admissions Services. This position assists with day-to-day email, phone and in person service operations, student and applicant inquiries, and administrative tasks, stepping in where support is most needed to ensure smooth, responsive service delivery. The ideal candidate is adaptable, student-focused, and comfortable working across multiple teams and workflows. Key Responsibilities Provide front-facing service to current students, prospective students, and families via in-person, phone, and email communication Assist One Stop Student Services with general inquiries related to registration, enrollment status, billing navigation, and institutional processes Support Admissions Services with applicant...

University of Michigan Job Summary The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transactional support. Reporting to the Contact Center Supervisor, each Contact Center Representative serves as an important member of the Health Response Call Center. You will serve the campus community by connecting them to information and U-M resources related to vaccination, infection prevention, and campus public health response. Work Schedule: Monday- Friday, 9 am - 6 pm with a one-hour scheduled lunch. Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Provides basic customer services and clerical support to patients within either inpatient or outpatient settings and escalates more complex issues to more advanced positions, or leadership. Why Work at Michigan? Being part of something greater, of serving a larger mission of discovery and care, that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good. The School of Dentistry is consistently ranked as the #1 dental school in the United States and the world. We embrace...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Provides basic customer services and clerical support to patients within either inpatient or outpatient settings and escalates more complex issues to more advanced positions, or leadership. Why Work at Michigan? Being part of something greater, of serving a larger mission of discovery and care, that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good. The School of Dentistry is consistently ranked as the #1 dental school in the United States and the world. We embrace...

University of Michigan Job Summary Perform the assigned duties in Specimen Processing in order to assure accurate and timely receipt, order entry, transport, processing, and distribution of laboratory specimens. Provide excellent customer service to internal and external customers. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan...

University of Michigan Job Summary Employees in this part-time temporary role will be responsible for providing MA float coverage to the Primary Care segment of UMMG and specialty sites as appropriate. The Primary Care segment has multiple Ambulatory Care Units (ACUs) that are Patient Centered Medical Home clinics and provide team-based care to patients. The mission of the primary care ACUs is to provide timely, high-quality, evidence-based, empathetic care to a population of diverse patients while also upholding the academic mission of Michigan Medicine through the education of medical students and residents. We are seeking a compassionate and enthusiastic Medical Assistant to join our team. This individual will share our priorities which include: high quality medical care, excellent customer service, commitment to innovation, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources, and the ideal experience for our patients, families and...

Babson College The Assistant Director is a financial aid professional with a primary responsibility for counseling students and parents about financial aid and educational financing options, and determining financial aid eligibility for institutional, federal, and state funds. The Assistant Director also administers selected aid programs and/or departmental functions. WHAT YOU WILL DO Perform need analysis and verification, determine eligibility, and award financial aid for a caseload of undergraduate and graduate students using both Institutional and Federal Methodology. Advise students and parents about financial aid application processes; federal, state and institutional aid programs; and educational financing options. Assist students and parents with financial planning for their program of study. Serve as counselor-on-duty in a three-person rotation, assisting students in the areas of financial aid and financing options, as well as SFS services related to student...

Babson College THE OPPORTUNITY This is a temporary, seasonal position scheduled to work 35 hours per week beginning approximately mid May and ending mid August. The Coordinator, Summer Programs assists in the support services for Summer Camps, programs, and conferences, including but not limited assisting with daily camp operations such as drop-off and pick-up procedures, daily camp activities, and safety of all campers on campus; providing customer service to individual customers to resolve any camp situations and problems; assisting with the onboarding of overnight programs and execution of key distribution; and coordinating specific projects and processes as assigned. WHAT YOU WILL DO Works with the Associate Athletics Director and the Coordinator, Business Development on day-to-day activities and overall assistance with the management of external programming. Assists with the daily operations of camps, programs, and conferences across Babson campus (i.e., assistance when...

Strategic Education Inc. Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone walking students through the entire application and enrollment process and consistently achieving performance objectives. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites. Essential Duties & Responsibilities: Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries. Set phone interview appointments. Interview prospective students to determine their...

Bridgewater State University Title Registrar Operations and Specialized Student Services, Staff Assistant Department Summary The Registrar's Office is dedicated to providing a knowledgeable, welcoming environment, that fosters collaboration, problem solving, and comprehensive innovative services to empower and meet the evolving needs of the BSU community. At Bridgewater State University, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students, alumni, and community partners. Position Summary Oversight of the day-to-day operation of the office with regard to all AFSCME personnel; and manages the approval and reporting processes related to their attendance, time away from the office, comp/overtime worked, and professional training. Assists in promoting the values of professionalism, teamwork, collaboration and mutual...

Berklee College of Music Job Description: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work to...

Bridgewater State University Title Staff Assistant, Help Desk Analyst Department Summary Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater's accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement. Our commitment to diversity, equity, and inclusion is reflected in our institutional values , which ensure that all students are supported and succeed. Bridgewater has the tools and technical infrastructure to support students-both on campus and off. Our wireless network offers high-speed internet connectivity throughout our campus. We offer...

Berklee College of Music Job Description: The Sr. Director of Campus Business Services provides strategic leadership and oversight for essential campus service operations including, Contract Management, Dining Services, Campus Bookstore, Mail and Document Services, Vending Services, Shipping and Receiving, Campus Office Equipment Management and other auxiliary enterprises. This role ensures high-quality, cost-effective, and student- and campus-focused services that support the institution's mission and enhance the campus experience. The Senior Director collaborates with internal stakeholders and external vendors to align services with institutional goals, manage contracts, and drive continuous improvement. Key Responsibilities: Develop and implement strategic plans for campus services to enhance service quality, efficiency, and student and campus satisfaction. Oversee vendor partnerships and contracts for dining, bookstore, mail, and copy services and potentially...

Berklee College of Music Job Description: The Library at Berklee plays a vital role in student success, creativity, and exploration. Through the Stan Getz Library, the Creative Technology Center (CTC), and the Albert Alphin Library at the Boston Conservatory at Berklee, the Library provides welcoming spaces, innovative services, and access to resources that support students' academic and artistic work. Berklee is seeking an After-Hours Facilities Supervisor to help ensure these spaces continue to thrive during evenings and weekends. Reporting to the Associate Director of User Experience and Operations, this 25-hour, part-time role serves as the senior Library representative after hours. The Supervisor oversees facilities operations, supports and supervises student employees, and ensures smooth opening and closing procedures across three locations on Berklee's Boston campus. This role works closely with daytime professional staff, Public Safety, and students to address...

Strategic Education Inc. Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone walking students through the entire application and enrollment process and consistently achieving performance objectives. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites. Essential Duties & Responsibilities: Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries. Set phone interview appointments. Interview prospective students to determine their...

Berklee College of Music Job Description: The Summer Programs Temporary Operations Assistant is responsible for providing high-level operational support for all Summer Programs. This person will provide operational planning and support prior to and during programming, assist families with any outstanding business (health and safety requirements, etc.), and check students into their programs. The person in this role interfaces with families and Summer Programs students, assesses student needs, and assists with troubleshooting as necessary. This person will offer support to the Aspire: Five-Week office staff, Summer Programs staff, program directors, and Summer Programs advising staff as needed. This person must be available to work on select evenings and weekends in June through August 2026. The person in this role will serve as an on-campus Summer Programs representative. Responsibilities Include: Attending to the needs of program participants, their parents, Summer...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Essential Functions Emergency Dispatching & Response Coordination 50% Promptly answer emergency lines, general business lines, and College operator lines. Dispatch appropriate personnel for police, fire, medical, or maintenance responses based on prioritization protocols. Maintain accurate and timely logs for all service calls and officer activity in the College's Automated Computer Dispatch Record Management System (CAD/IMC)Monitor and respond to fire, intrusion, panic, and trouble alarms; activate emergency mass notifications when directed. Make time-sensitive notifications to College officials and outside agencies during emergencies or unusual situations. Attend department meetings and training sessions as assigned. Customer Service & Administrative Support 20% Serve as the College's public safety...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Department Dining Services Job Description This is a 40/hour per week, academic year position. The weekly schedule will vary and is dependent on the needs of the department and scheduled events. Position Summary: Assists in catering events on Campus, maintains and monitors assigned event areas under the direction of the Lead Catering Dining Room Coordinator, the Area Manager, or Chef. Trains and instructs student workers. Strives to provide outstanding customer service within the framework of departmental policies. Strives to create a cordial and accommodating dining atmosphere for guests. Reviews upcoming functions, completes required record keeping accurately, and works cooperatively, planning set-up and service of catered events. Duties and Responsibilities: Prepares dining area for service, sets up equipment and tableware in a...

Strategic Education Inc. Workforce Edge Success Coaches serve as a one-stop shop to support students through the utilization of their employer's tuition assistance benefit. Success Coaches provide personalized end-to-end support (primarily outbound) to guide students toward success in line with their academic goals and interests. Essential Duties and Responsibilities: Partner with program advisors to ensure a smooth transition for employees into their chosen education program. Regularly communicate with employees throughout their academic journey primarily via outbound communication tools and methods Assist employees in setting and achieving academic goals, developing effective study habits, and managing their time effectively. Help employees navigate academic challenges and connect them with appropriate resources, such as tutoring services or academic support programs. Monitor student progress and provide feedback on performance, identifying areas for...