4 customer service jobs found in Northampton

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Essential Functions Emergency Dispatching & Response Coordination 50% Promptly answer emergency lines, general business lines, and College operator lines. Dispatch appropriate personnel for police, fire, medical, or maintenance responses based on prioritization protocols. Maintain accurate and timely logs for all service calls and officer activity in the College's Automated Computer Dispatch Record Management System (CAD/IMC)Monitor and respond to fire, intrusion, panic, and trouble alarms; activate emergency mass notifications when directed. Make time-sensitive notifications to College officials and outside agencies during emergencies or unusual situations. Attend department meetings and training sessions as assigned. Customer Service & Administrative Support 20% Serve as the College's public safety...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Department Dining Services Job Description This is a 40/hour per week, academic year position. The weekly schedule will vary and is dependent on the needs of the department and scheduled events. Position Summary: Assists in catering events on Campus, maintains and monitors assigned event areas under the direction of the Lead Catering Dining Room Coordinator, the Area Manager, or Chef. Trains and instructs student workers. Strives to provide outstanding customer service within the framework of departmental policies. Strives to create a cordial and accommodating dining atmosphere for guests. Reviews upcoming functions, completes required record keeping accurately, and works cooperatively, planning set-up and service of catered events. Duties and Responsibilities: Prepares dining area for service, sets up equipment and tableware in a...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Job Summary As the first point of contact between students, staff, faculty and the Campus Police Department, act in a professional manner when dealing with persons on the phone and in person. When engaged in Patrol Officer functions, focus on community engagement activities. Strive to develop a relationship with the campus community. Foster relationships by employing different strategies including programs and services that will engage relationship building. Work in a non-police role and help the department with development of new activities as well as help out in current events. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment. Take appropriate actions to support a diverse workforce and participate in the...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Trucking Assistant PRIMARY FUNCTION(S): Under direction of the manager of facilities services or designee, safely and accurately deliver materials on or off-campus. Provide backup and assistance to other facilities services staff as assigned. AREAS OF RESPONSIBILITY: Trucking all campus, floater all campus, facilities maintenance garage restroom, project work as assigned. DUTIES: Pick-up and deliver materials from any location on or off-campus, ensuring correct and timely delivery of materials as directed. This includes, but is not limited to equipment for event support, furniture, office supplies, books, publications, inventory, packages, mail and any other materials and/or equipment. Maintain positive customer service relations with all members of the college community, including students, faculty, staff, guests...