2 operations supervisor jobs found in Minneapolis

Strategic Education Inc. Through demonstration of the SEI Success Behaviors (Inclusive Teamwork, Mission-Driven Execution, Innovative Problem-Solving, and Continuous Learning), the Director, Benefits is responsible for the overall design, implementation, communication and administration of the organization's health and welfare, wellbeing, leave and retirement benefit programs. Essential Duties & Responsibilities: Lead Benefits function at SEI, including long term benefits design, annual renewals, open enrollment planning, system changes, communication, planning, and administration. Analyze benefit options and predict future costs to support decision-making. Regularly assess offerings to balance market competitiveness and spend. Closely monitor plan effectiveness in achieving objectives. Research and evaluate complex human resource and employee benefit issues; develop effective solutions, options and implement proposals. Collaborates with Workday team...

Strategic Education Inc. *** All Applicants need to reside near or in Minneapolis, Minnesota *** Responsible for providing technical support to SEI users. Duties include providing phone, email, on-site, and remote support for production systems, troubleshooting, and resolving issues while maintaining case tracking of these actions. Special emphasis is given to strong customer service skills. Essential Duties & Responsibilities: Processing a variety of packages for shipping through vendor portals. Provisioning & Deprovisioning hardware for the organization through setup, packing, and processing returns. Provide support to SEI users over the phone, email, and in-person by identifying and resolving issues associated with software and hardware. Coordinates issue escalation to other IT teams and communicates progress and resolution. Documentation and case management of all support requests to detail information on reported requests,...