5 retail experience manager jobs found

Southern Company Job Summary * Required to work in multiple jurisdictions across various customer contact channels * Maintain working knowledge of all company products and services * Forward sales opportunities and referrals to sales partners (i.e. rebates, added load and Business Case Authorizations) * Assist in providing feedback to new employees * Coach and deliver feedback to employees * Support Supervisors with assisting ~50 Energy Connection Center and Emergency Response employees Responsible for maintaining the security of customer records the purpose of this position is to serve as intermediary between the agents and the leadership team. The incumbent is responsible for support of daily operations of multi-jurisdictional and multi-functional customer care center teams of ~50 employees within Southern Co. Gas utilities (regulated and deregulated). The incumbent is responsible for both marketer and customer contacts, responds to service requests, questions,...

Southern Company JOB SUMMARY This Administrative Assistant, Sr position provides direct administrative support to the Strategic Support Director and leadership team. This vital role enables the leadership team to focus on major business objectives. The duties to be performed include, but are not limited to the following: Ensure timely processing of invoices, expense reports, and check requests Ensure timely processing of purchase requisitions and orders - Ensure timeliness and accuracy of the timekeeping process Maintain online databases for content collaboration and file retention; primarily through Microsoft Teams and Sharepoint Arrange meeting logistics, which include scheduling, location procurement, attendee invitation, room set-up, catering, etc. Manage calendar and scheduling while prioritizing inquiries and troubleshooting conflicts to ensure smooth day-to-day operations Coordinate and secure accommodations for individual and team business...

Southern Company Distribution Construction Analyst DESCRIPTION The Support Services group is responsible for management and oversight of Lighting and Smart Services contracts and resources including contract evaluation and awards, contract administration, contractor performance, tracking and invoice reconciliation and processing. JOB DUTIES & RESPONSIBILITIES The Distribution Construction Analyst will be responsible for supporting the consistent and effective administration of the CAMP system for GPC. Responsibilities include serving as the primary point of contact for all Lighting and Smart Services CAMP, process rate change requests, working with suppliers to resolve contract billing and payment issues, process invoices, purchase requisitions, create and route amendments, and processing all cool compliance requests. The successful candidate must have strong organizational skills, be detail oriented, and be able to communicate effectively to build professional...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Director, Enterprise Customer Success Management will lead a team of Enterprise Customer Success Managers. The Director will be responsible for developing a team of direct reports in SaaS Customer Success, with a focus on driving business outcomes for an assigned deck of in-base customers. This position reports to the RVP, Customer Success. Core duties and responsibilities include the following: Lead, mentor, and grow a team of Customer Success Managers, positioning them to succeed in assisting Five9 customers in maximizing...