2 retail jobs found

Land O'Lakes Customer & Consumer Affairs Manager - Dairy Foods This role will lead the Dairy Foods Consumer Affairs and Customer Concerns team implementing the team mission and vision and setting strategy, business plan, and budget. Key responsibilities of this role will include: Ensuring high-quality service and problem solving for consumer and customer interactions through multi-channel engagement (phone, email, social media, live chat, product & recipe ratings and reviews, etc.). Ensure building of our brand by providing a high level of satisfaction to consumers and customers in keeping with the integrity and image of our Land O'Lakes brands. Leading a team currently comprised of 11individauls to include Consumer Affairs specialists, analysts, and on-call employees. Responsible for managing staffing levels and scheduling, tracking performance metrics, ensuring efficient processes, etc. Benchmarks service, staying abreast of contact center trends. Actively...

Berlin Packaging Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our "Anything is Possible" mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin's profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator , who performs a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts...