6 program manager jobs found

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join our Professional Services as a Professional Services Program Manager. In this role, you'll do more than just implement solutions, you will be the critical link ensuring our customers achieve maximum value, directly contributing to their success and our business growth. We are looking for a self-driven individual who thrives on solving complex challenges and is passionate about delivering an exceptional customer experience. Key Responsibilities: Lead and manage all day-to-day operational and tactical aspects for multiple...

Yamaha Motor Corporation, USA Yamaha has an excellent opportunity for a Customer Service Representative to join our Yamaha Golf Car team in Kennesaw, GA. The Customer Relations Specialist is responsible for delivering exceptional service to customers and dealers by managing product inquiries, resolving issues, and supporting claims related to accidents, injuries, and fires. This role requires strong communication, analytical decisionmaking, and coordination with internal departments to ensure equitable resolutions and highquality service. The representative also handles administrative functions, complaint management, and supports compliance, legal coordination, and customer satisfaction initiatives. What you'll be doing: Manages all claims of accident, injury, and fire claims reported by dealers or customers from initial contact through resolution, including negotiating monetary or alternative solutions. Notifies direct management and Legal through written memos...

Southern Company Commercial Energy Efficiency Analyst JOB SUMMARY The Commercial Energy Efficiency Analyst supports the Commercial Energy Efficiency Implementation team by providing accurate, timely, and reliable analytical, reporting, and operational support for programs certified by the Georgia Public Service Commission (PSC). This role is focused on program performance tracking, data governance, and compliance support to ensure Commercial Energy Efficiency programs operate in alignment with mandated kWh and kW targets, approved budgets, and internal governance requirements, while supporting high levels of customer satisfaction. The Analyst supports program performance reporting and operational processes including coordination with contracted implementers, responding to internal and external data requests, and completing detailed reviews and analyses. The role works closely with Program Managers, internal teams across the company and external implementer teams to...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. How you'll make an impact: The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving customers' issues while demonstrating strong customer service and sales skills to optimize each customer interaction. This role reports to the Call Center Supervisor and is a fully remote position, with the potential to convert to a permanent role based on performance and business needs. Must be able to...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. HOW YOU'LL MAKE AN IMPACT: The Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, and/or chat. In this role, the agent will assist in identifying and resolving customers' issues while demonstrating strong customer service and sales skills to optimize each customer interaction. This role reports to the Call Center Supervisor and is a fully remote position, with the potential to convert to a permanent role based on performance and business needs. Must be able to work a...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. HOW YOU'LL MAKE AN IMPACT: The Accounts Receivable & Collection Analyst position focuses on collecting outstanding invoices, reconciling complex disputes for our domestic and global customers; managing and preventing the continuation of outstanding past due to receivables while ensuring customer satisfaction and proactive sales engagement. This role typical reports into the Accounts Receivable and Claims Manager and is based in our Buckhead office in our hybrid work environment. Accounts Receivable &...