2 operations analyst jobs found

Barclays Embark on a transformative journey as a Service Desk Specialist. At Barclays, our vision is clear - to redefine the future of banking and help craft innovative solutions. In this role, you'll support day-to-day technology operations by helping resolve issues, maintain service stability, and support ongoing improvements across the organization. You'll work closely with different teams to ensure technology services continue to meet business needs. To be successful as a Service Desk Specialist, you should have experience with: Providing first-line and second-line technical support for enterprise systems and applications Troubleshooting incidents, managing escalations, and supporting timely resolution Working with cross-functional teams to support service improvements Following risk and control frameworks within technology environments Supporting technology changes that impact services and users Some other highly valued skills may include:...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...