Dec 12, 2025
Southern Company
Customer Care Associate (Call Center)
Location: Birmingham, AL or Montgomery, AL
Summary of Duties
We are seeking highly dependable, self-motivated individuals who possess excellent customer service skills and can work in a call center team environment. Primary job responsibilities will include assisting customers with inbound emergency, service order, payment arrangement and account inquiry calls; promoting and selling products and services; as well as calculating and making bill adjustments. The Customer Service Center operates on a 24/7 schedule, and shift work is required which may include weekend and overnight shifts. This position is subject to on-demand coverage for emergencies and power outages, which may require weekend and overnight work outside of scheduled shift.
The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish)...
Professional Diversity Network
Birmingham, AL, USA
Full-Time
