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Southern Company JOB SUMMARY: The Artificial Intelligence (AI) Business Engagement Specialist plays a pivotal role within the Georgia Power Customer Experience (CX) organization to unlock new dimensions of organizational insight, harness the transformative power of AI technology and to deliver AI/ML solutions that will enhance the lives of our customers and meet our internal clients' needs. As such, the purpose of this role is: To proactively engage internal CX clients to source needs that can be addressed by AI/machine learning (ML) To communicate the identified client needs with internal partner AI/ML and analytics team members to drive product or solution development To document, prioritize, and socialize AI needs across the CX organization To assist the CX organization in data and AI readiness/literacy activities by collaborating with internal partner teams like the Technology Organization. JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills...