Feb 26, 2026
eCommerce Customer Service Associate
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Working at Envision means having a job that’s more than just a way to make money. It's a job that makes a difference. We offer team members: Careers with purpose Teamwork environment Amazing 401K Retirement Plan Envision Paid Life Insurance Medical, Dental, Vision, FSA Plans 10 Paid Holidays PTO & Vacation Tuition Reimbursement POSITION SUMMARY: Responsible for managing and supporting daily eCommerce order operations within a drop-ship fulfillment environment, including order entry, purchase order creation, order tracking, and reconciliation across internal systems and vendor platforms. Ensures accurate and timely processing of customer orders, refunds, and payments while proactively monitoring order status, resolving system discrepancies, and following up on unfilled vendor orders and unresolved shipments. Serves as a key liaison between customers, vendors, and internal teams to maintain high service standards, improve...
Envision
Wichita, KS, USA
Full-Time
