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Customer Service management Massachusetts

8 management jobs found

Dec 04, 2025  
Customer Service Associate Featured
JOB DESCRIPTION As a Customer Service Associate , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. This position includes a rewarding compensation and benefits package : Wage: $19.25/hr with 5.43% of sales in commissions Overtime hours are compensated at 1.5 times your hourly rate Includes full range of medical, dental, vision, 401K benefits offerings Uncapped monthly sales incentives Potential for top sellers to make over $100K annually Responsibilities Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus...
Hertz Rent A Car Boston, MA, USA Full-Time
Nov 25, 2025  
Manager Customer Service | FootJoy
Acushnet Company Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing FootJoy is seeking a strategic and people-focused Customer Service Manager to lead our team in delivering exceptional service across B2B and DTC channels. This role is central to driving operational excellence, implementing modern technologies (SAP ERP, Salesforce Service Cloud, RepSpark B2B Hub), and fostering a culture of continuous improvement. You'll oversee daily operations, coach and develop team members, and champion process optimization to elevate customer satisfaction and performance. If you're passionate about leadership, innovation, and creating world-class customer experiences, we'd love to hear from you. Key...
Professional Diversity Network Fairhaven, MA, USA Full-Time
Dec 24, 2025  
Help Desk Analyst I
Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Help Desk Analyst I provides IT technical support to users working on site or remotely as a first and intermediate level of support. The Help Desk Analyst I plays a pivotal role in the IT Department's customer service strategy. As the first and intermediate line of support, the Help Desk Analyst I responds to calls, emails, and tickets in a professional and supportive way attempting to resolve as many requests as possible or...
Professional Diversity Network Boston, MA, USA Full-Time
Dec 18, 2025  
Scale Operator
WIN Waste Innovations WIN Waste Innovations is looking for a Scale house Attendant. They maintain daily Scale House Responsibilities including creating weight tickets for local inbound customers, answering phones and directing any calls to applicable parties, assists in coordinating all aspects of daily operations, and including recording and reporting data. Duties and tasks are varied and may be somewhat complex. Responsibilities: Accurately recording inbound and outbound weights for local gate customers. Completes and maintains a variety of reports as directed by a member of the Management Team. Assists in the implementation of operational projects, employee activities, annual events, customer appreciation, as needed. Facilitates record retention as necessary and according to Company policy. Collects and tracks data for internal employee safety incentive programs. Coordinate with multiple departments on operations related activities. Provide clerical and...
Professional Diversity Network Millbury, MA, USA Full-Time
Dec 06, 2025  
Client Solutions Associate - Boston, MA (February 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond...
Professional Diversity Network Boston, MA, USA Full-Time
Nov 20, 2025  
Operations Supervisor - Parametric
Eaton Vance ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com. ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core...
Professional Diversity Network Boston, MA, USA Full-Time
Oct 03, 2025  
Client Solutions Internship - Boston, Summer 2026
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond...
Professional Diversity Network Boston, MA, USA Full-Time
Sep 26, 2025  
Client Solutions Associate - Boston, MA (June 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and...
Professional Diversity Network Boston, MA, USA Full-Time