2 information technology jobs found

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should specifically address your interest in the position and outline particular skills and experience that directly relate to this position. For ease of use in our hiring system, please provide these all-in pdfs with at least your last name in the filename. Job Summary The Institute for Social Research (ISR) is seeking a Desktop Support Specialist Manager/Supervisor to lead day-to-day help desk and desktop support operations while fostering strong, service-oriented relationships across ISR departments. This role provides direct supervision of desktop support staff, ensures consistent and high-quality service delivery, and partners with internal clients to identify opportunities to improve and expand end-user support services. The Desktop Support Specialist Manager/Supervisor is primarily a supervisory...

Sun Communities, Inc. Career Site Header Job Summary As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment. Job Duties Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential) Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential) Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential) Deliver information and share...