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Customer Service director

67 director jobs found

Envision
Feb 26, 2026  
eCommerce Customer Service Associate Featured
Working at Envision means having a job that’s more than just a way to make money. It's a job that makes a difference. We offer team members: Careers with purpose Teamwork environment Amazing 401K Retirement Plan Envision Paid Life Insurance Medical, Dental, Vision, FSA Plans 10 Paid Holidays PTO & Vacation Tuition Reimbursement POSITION SUMMARY: Responsible for managing and supporting daily eCommerce order operations within a drop-ship fulfillment environment, including order entry, purchase order creation, order tracking, and reconciliation across internal systems and vendor platforms. Ensures accurate and timely processing of customer orders, refunds, and payments while proactively monitoring order status, resolving system discrepancies, and following up on unfilled vendor orders and unresolved shipments. Serves as a key liaison between customers, vendors, and internal teams to maintain high service standards, improve...
Envision Wichita, KS, USA Full-Time
Professional Diversity Network
Mar 20, 2026  
Customer Service Rep - Customer Care Center
United Rentals Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Customer Service Representative at United Rentals, you will provide service and support to internal and external customers. This is a pivotal role as you will be the first point of contact for many customers. Therefore, professionalism is key in this high volume and fast paced environment. What you'll do: Answer and appropriately direct inbound customer service calls and emails regarding rental termination requests, equipment service requests, rental requests, billing inquiries, escalations, etc. Log all call details into our ERP system, Rentalman Escalate after hours emergency service and rental requests Adhere to processes and call guidelines as applicable to the call type Other duties assigned as needed Requirements: High School...
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Mar 14, 2026  
Customer Service Rep I
Rentokil North America Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns. They are courteous, knowledgeable, and empathetic to the callers' concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally. Responsibilities include, but are not...
Professional Diversity Network Lynbrook, NY, USA Full-Time
Professional Diversity Network
Mar 13, 2026  
Customer Service Rep I
Ambius Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary The Customer Service & Business Development Specialist (BDR) is a dual-focus role responsible for ensuring exceptional customer satisfaction while actively driving revenue growth through proactive business development activities. This position serves as the primary point of contact for routine customer service inquiries and is essential in executing targeted outbound campaigns to...
Professional Diversity Network Phoenix, AZ, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network New York, NY, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network San Jose, CA, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network San Diego, CA, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network Los Angeles, CA, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network Houston, TX, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network San Antonio, TX, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network Phoenix, AZ, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network Philadelphia, PA, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Customer Service Representative
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...
Professional Diversity Network Dallas, TX, USA Full-Time
Professional Diversity Network
Feb 06, 2026  
Customer Service Representative
Yamaha Motor Corporation, USA Yamaha has an excellent opportunity for a Customer Service Representative to join our Yamaha Golf Car team in Kennesaw, GA. The Customer Relations Specialist is responsible for delivering exceptional service to customers and dealers by managing product inquiries, resolving issues, and supporting claims related to accidents, injuries, and fires. This role requires strong communication, analytical decisionmaking, and coordination with internal departments to ensure equitable resolutions and highquality service. The representative also handles administrative functions, complaint management, and supports compliance, legal coordination, and customer satisfaction initiatives. What you'll be doing: Manages all claims of accident, injury, and fire claims reported by dealers or customers from initial contact through resolution, including negotiating monetary or alternative solutions. Notifies direct management and Legal through written memos...
Professional Diversity Network Kennesaw, GA, USA Full-Time
Professional Diversity Network
Mar 20, 2026  
H-TAP Tier 2 VIP Desktop Support
Apex Systems, Inc. Job#: 3026915 Job Description: IT Service Desk Representative Location: Washington, D.C. - U.S. Capitol Complex Schedule: Rotating shifts, 24/7 service desk To apply: Send your resume directly to [email protected] Are you passionate about helping users solve technical issues and keeping critical systems running smoothly? Apex Systems is hiring Tier 1 IT Service Desk Representatives to support technology operations for U.S. House offices in Washington, D.C. and nationwide. This is a great opportunity to work in a fastpaced, highimpact environment supporting a wide range of hardware, software, and mobile technologies. What You'll Do Provide Tier 1 technical support via phone, chat, remote tools, and occasional onsite visits Troubleshoot Windows, macOS, iOS, Android, printers, and peripherals Support Office 365, COTS applications, and Houseapproved software Assist users with VPN, RSA SecurID, Cisco AnyConnect, and secure remote...
Professional Diversity Network Washington, DC, USA
Professional Diversity Network
Mar 20, 2026  
H-TAP VIP Tier 1 Desktop Support
Apex Systems, Inc. Job#: 3026853 Job Description: IT Service Desk Representative (Tier 1 Technology Support) Location: Washington, D.C. - U.S. Capitol Complex Schedule: Rotating shifts, 24/7 service desk To apply: Send your resume directly to [email protected] Are you passionate about helping users solve technical issues and keeping critical systems running smoothly? Apex Systems is hiring Tier 1 IT Service Desk Representatives to support technology operations for U.S. House offices in Washington, D.C. and nationwide. This is a great opportunity to work in a fastpaced, highimpact environment supporting a wide range of hardware, software, and mobile technologies. What You'll Do Provide Tier 1 technical support via phone, chat, remote tools, and occasional onsite visits Troubleshoot Windows, macOS, iOS, Android, printers, and peripherals Support Office 365, COTS applications, and Houseapproved software Assist users with VPN, RSA SecurID, Cisco...
Professional Diversity Network Washington, DC, USA
Professional Diversity Network
Mar 19, 2026  
Administrative Assistant - Technology
Land O'Lakes Administrative Assistant - Technology This role is based in our Arden Hills, MN corporate office and offers a hybrid work environment which is in-office T/W/Th & remote/virtual M/F. This position does NOT offer a fully remote/virtual opportunity. As the Technology Administrative Assistant, you will provide critical support by performing a variety of time-sensitive duties for the CIO and seven other direct reports to the CTO. In this role, you will support this core leadership group of eight in executing day-to-day business activities both within the organization and with external partners. Additionally, you will provide backup support to the Technology Executive Admin and remain available for occasional ad hoc requests from the broader Technology team. In this role, you'll need to think quickly on your feet and proactively manage and prioritize work in an ever-changing business environment. If you strive to provide exceptional support, enjoy...
Professional Diversity Network Arden Hills, MN, USA Full-Time
Professional Diversity Network
Mar 15, 2026  
IT Support Engineer
Toyota Material Handling Join our Team as an IT Support Engineer! The Role: We’re seeking a passionate and dedicated IT Support Engineer who brings energy and expertiseto the table. In this role, you’ll support all computer related functions while collaborating with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here. What You’ll Be Doing: Provide excellent customer service through interactions with customers via telephone, email, etc and provide technical support and problem solving ability on a variety of technical and non-technical issues. Provide higher level assistance with infrastructure and desktop support issues and support other staff in problem resolutions Perform maintenance tasks and configuration with desktop management software tools, including...
Professional Diversity Network East Chicago, IN, USA Full-Time
Professional Diversity Network
Feb 07, 2026  
IT Service Delivery Technician
Federal Home Loan Bank of Des Moines At FHLB Des Moines, we work each day to develop an inclusive culture that supports and leverages the complexity of a diverse workforce. This enables us to effectively serve the needs of our members and help them succeed. Provides high level of customer service support by handling calls, emails, walk-ups, and ServiceNow tickets. Assists members, sponsors, and employees with technology questions/needs. Delivers hands-on conference room and desk-side support. Authors and distributes Bank-wide communication under direction of manager and/or team lead. Seeks advice/help from teammates, team lead, and/or manager to grow in ability to troubleshoot and work independently. Accountabilities: Responsibilities/Duties/Function/Tasks: Perform first-call resolution or escalation for Service Desk requests Document, research and resolve technical problems to ensure resolution in a timely manner and recommend process improvements Analyze,...
Professional Diversity Network Des Moines, IA, USA Full-Time
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