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Customer Service development intern California

4 development intern jobs found

Professional Diversity Network
Dec 13, 2025  
Health plan Representative - Kern Rep
Kaiser Permanente Job Summary: Position(s) located within the local area Member Services Department reporting to Member Services Operations Director. Educates providers, staff and members on Health Plan benefits and services and applicable regulations. Accountable for accurate and timely identification, investigation and processing of all member/patient inquiries. Responsible for intake and resolution of End of Next Business Day (ENB) complaint and grievance cases within the Medical Center and medical offices. Responsible for partnering with internal and external staff and departments to provide creative, timely solutions for member concerns. Assists with training, audits and other activities as necessary. Negotiates with Medical Center, service area and regional staff, as necessary to reach satisfactory service solutions to issues that optimize our members experience with the services they receive. Demonstrates a commitment to serving internal and external customers. Promotes...
Professional Diversity Network Bakersfield, CA, USA Full-Time
Professional Diversity Network
Dec 12, 2025  
Manager, Global Technical Service
Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a key contributor to the Professional Services Team, the ideal candidate will be a passionate, driven individual who can lead and manage a team of technical, individual contributors that delight customers in their successful implementations. This role is equal parts Manager, Trainer, and enabler of the Platform Engineers to perform high-quality work. Key Responsibilities: Hone and expand the technical abilities of your team and peers on a continuous basis. Manage and oversee skills-development of a team of Platform Engineers....
Professional Diversity Network San Ramon, CA, USA Full-Time
Professional Diversity Network
Nov 21, 2025  
Customer Success Supervisor
Revvity BioLegend is looking for a Customer Success Supervisor who plays a key role in leading our Special Teams and building a truly customer-centric culture. In this role, you'll champion an exceptional experience for our VIP customers by developing and executing effective account management processes. You'll ensure world-class service by combining a deep understanding of customer needs with strong knowledge of our products, mission, and values. You'll also support hiring, coach and motivate team members, and help solve day-to-day challenges to achieve our Customer Care goals. If you're passionate about elevating the customer experience and inspiring high-performing teams, we'd love to meet you. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide leadership and employee development for assigned Special Team by supporting, coaching, motivating, and developing associates at every...
Professional Diversity Network San Diego, CA, USA Full-Time
Professional Diversity Network
Nov 06, 2025  
Customer Experience Supervisor (Contact Center)
SAG-AFTRA Overview: Who We Are SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals.SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work. Responsibilities: What You'll Do The Customer Experience Supervisor provides leadership and guidance to the contact center and membership teams to ensure the delivery of a world-class customer experience. This role focuses on improving individual and team performance, resolving escalated issues, and ensuring staff have the knowledge and skills to effectively assist members. The Supervisor acts as a mentor and leader, fostering a high-performing team. (This section provides a general summary of the most significant job...
Professional Diversity Network Los Angeles, CA, USA Full-Time
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