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Customer Service design Massachusetts

4 design jobs found

Professional Diversity Network
Nov 25, 2025  
Manager Customer Service | FootJoy
Acushnet Company Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing FootJoy is seeking a strategic and people-focused Customer Service Manager to lead our team in delivering exceptional service across B2B and DTC channels. This role is central to driving operational excellence, implementing modern technologies (SAP ERP, Salesforce Service Cloud, RepSpark B2B Hub), and fostering a culture of continuous improvement. You'll oversee daily operations, coach and develop team members, and champion process optimization to elevate customer satisfaction and performance. If you're passionate about leadership, innovation, and creating world-class customer experiences, we'd love to hear from you. Key...
Professional Diversity Network Fairhaven, MA, USA Full-Time
Professional Diversity Network
Jan 14, 2026  
Sr Analyst Telecom
American Tower Corporation The Team We are seeking a Senior Telecom Analyst to join American Tower's Information Technology organization's Network Services team. The team focuses on maintaining and optimizing our global telecommunications and network infrastructure, ensuring systems are reliable, secure, and up to date. Day to day you will manage and troubleshoot Voice over Internet Protocol (VoIP) and Microsoft Teams environments, perform user administration, resolve quality issues, and identify opportunities for efficiency improvements. As a Senior Analyst, you will partner cross-functionally to deliver high-quality telecommunication services, support external customer success by enabling seamless communication, and configure and maintain phone systems across multiple regions worldwide. What You Can Offer Us Administer and maintain enterprise voice platforms and related services, including call routing, auto attendants, queues, and voicemail systems. Support...
Professional Diversity Network Woburn, MA, USA Full-Time
Professional Diversity Network
Oct 03, 2025  
Client Solutions Internship - Boston, Summer 2026
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond...
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Sep 26, 2025  
Client Solutions Associate - Boston, MA (June 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and...
Professional Diversity Network Boston, MA, USA Full-Time
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