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Customer Service data analytics analyst

21 data analytics analyst jobs found

Professional Diversity Network
Mar 13, 2026  
Service Sales Specialist
Repligen Overview The Service Sales Specialist for Instrumentation in Biopharma will play a critical role in maximizing the value of our extensive installed base. This position focuses on uncovering and identifying instruments currently in use at customer sites that are not fully captured in our records. The individual will work closely with our established sales team to strengthen customer relationships and expand service opportunities. This role requires proactive engagement with customers through on-site visits, making travel a significant component of the job. By mapping and documenting instruments, the Service Sales Specialist will help ensure comprehensive coverage for service contracts, preventative maintenance, and qualification services. This position combines investigative fieldwork with consultative selling, aiming to enhance customer satisfaction while driving revenue growth through service offerings. This role can be based remotely either in the Bridgewater,...
Professional Diversity Network Remote Full-Time
Professional Diversity Network
Mar 13, 2026  
Service Sales Specialist
Repligen Overview The Service Sales Specialist for Instrumentation in Biopharma will play a critical role in maximizing the value of our extensive installed base. This position focuses on uncovering and identifying instruments currently in use at customer sites that are not fully captured in our records. The individual will work closely with our established sales team to strengthen customer relationships and expand service opportunities. This role requires proactive engagement with customers through on-site visits, making travel a significant component of the job. By mapping and documenting instruments, the Service Sales Specialist will help ensure comprehensive coverage for service contracts, preventative maintenance, and qualification services. This position combines investigative fieldwork with consultative selling, aiming to enhance customer satisfaction while driving revenue growth through service offerings. This role can be based remotely either in the Bridgewater,...
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Mar 13, 2026  
Service Sales Specialist
Repligen Overview The Service Sales Specialist for Instrumentation in Biopharma will play a critical role in maximizing the value of our extensive installed base. This position focuses on uncovering and identifying instruments currently in use at customer sites that are not fully captured in our records. The individual will work closely with our established sales team to strengthen customer relationships and expand service opportunities. This role requires proactive engagement with customers through on-site visits, making travel a significant component of the job. By mapping and documenting instruments, the Service Sales Specialist will help ensure comprehensive coverage for service contracts, preventative maintenance, and qualification services. This position combines investigative fieldwork with consultative selling, aiming to enhance customer satisfaction while driving revenue growth through service offerings. This role can be based remotely either in the Bridgewater,...
Professional Diversity Network Remote Full-Time
Professional Diversity Network
Mar 13, 2026  
Collections Agent
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...
Professional Diversity Network San Diego, CA, USA Full-Time
Professional Diversity Network
Mar 13, 2026  
Collections Agent
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...
Professional Diversity Network San Jose, CA, USA Full-Time
Professional Diversity Network
Mar 13, 2026  
Collections Agent
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...
Professional Diversity Network Dallas, TX, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Financial Assistance Representative I (Collections Representative)
Redwood Credit Union Redwood Credit Union is looking for a Financial Assistance Representative I who will be responsible for performing a wide variety of semi-routine duties of moderate complexity requiring the exercise of discretion, initiative, judgment, independent analysis, and detailed knowledge of departmental procedures. Key Responsibilities Member Contact: o Contact members with delinquent loans, negative shares, and Visa accounts to arrange payments, assess account status, and restore services. o Handle inbound and outbound calls while adhering to compliance and member information security protocols. o Deliver exceptional service to members and internal departments, making sound decisions and escalating issues when necessary. o Perform skip-tracing and support delinquent members by processing payments, extensions, and workout loans. o Recommend accounts for repossession and assist Collateral Recovery Officers with documentation and follow-up. o Support...
Professional Diversity Network Napa, CA, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Client Solutions Associate - San Francisco, CA (June 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and...
Professional Diversity Network San Francisco, CA, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Summer Intern 2026 - Customer Success
FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...
Professional Diversity Network Philadelphia, PA, USA Intern
Professional Diversity Network
Mar 07, 2026  
ACSR Post-2022 Contact Center (81272249)
National Grid About us The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Whether you are fresh out of school or an experienced professional, a career with us means a place at the leading edge. It means thrilling potential and the support for training and development to reach your goals. Because, as National Grid -looks to the future, our people will move forward, too. - Employee Resource Groups: ERGs at National Grid contribute to our shared future. They engage our employees and organization in creating and maintaining an inclusive workforce. Each group has a vision and mission to support recruitment, retention, talent development and market outreach. Our ERGs provide employees with career building, volunteering, networking, and peer mentoring opportunities, along with the chance to engage with senior leaders across the company. - Volunteering: From Earth...
Professional Diversity Network NY, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Client Solutions Associate - Chicago, IL (June 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows,...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Mar 05, 2026  
IT Support Engineer
Toyota Material Handling Join our Team as an IT Support Engineer! The Role: We’re seeking a passionate and dedicated IT Support Engineer who brings energy and expertiseto the table. In this role, you’ll support all computer related functions while collaborating with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here. What You’ll Be Doing: Provide excellent customer service through interactions with customers via telephone, email, etc and provide technical support and problem solving ability on a variety of technical and non-technical issues. Provide higher level assistance with infrastructure and desktop support issues and support other staff in problem resolutions Perform maintenance tasks and configuration with desktop management software tools, including...
Professional Diversity Network East Chicago, IN, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Account Coordinator
Berlin Packaging Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our "Anything is Possible" mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin's profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator , who performs a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts...
Professional Diversity Network Pittsburgh, PA, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Client Solutions Internship - Youngstown, OH (Summer 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond...
Professional Diversity Network Youngstown, OH, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Client Solutions Internship - Chicago, Summer 2026
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Client Solutions Associate - Youngstown, OH (February 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and...
Professional Diversity Network Youngstown, OH, USA Full-Time
Professional Diversity Network
Feb 12, 2026  
Client Solutions Internship - San Francisco, Summer 2026
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...
Professional Diversity Network San Francisco, CA, USA Full-Time
Professional Diversity Network
Feb 12, 2026  
Client Solutions Internship - Los Angeles, Summer 2026
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...
Professional Diversity Network Los Angeles, CA, USA Full-Time
Professional Diversity Network
Feb 07, 2026  
IT Service Delivery Technician
Federal Home Loan Bank of Des Moines At FHLB Des Moines, we work each day to develop an inclusive culture that supports and leverages the complexity of a diverse workforce. This enables us to effectively serve the needs of our members and help them succeed. Provides high level of customer service support by handling calls, emails, walk-ups, and ServiceNow tickets. Assists members, sponsors, and employees with technology questions/needs. Delivers hands-on conference room and desk-side support. Authors and distributes Bank-wide communication under direction of manager and/or team lead. Seeks advice/help from teammates, team lead, and/or manager to grow in ability to troubleshoot and work independently. Accountabilities: Responsibilities/Duties/Function/Tasks: Perform first-call resolution or escalation for Service Desk requests Document, research and resolve technical problems to ensure resolution in a timely manner and recommend process improvements Analyze,...
Professional Diversity Network Des Moines, IA, USA Full-Time
Professional Diversity Network
Jan 28, 2026  
Account Coordinator
Berlin Packaging Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our "Anything is Possible" mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin's profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator , who performs a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts...
Professional Diversity Network Pittsburgh, PA, USA Full-Time
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