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Customer Service assistant operations manager

10 assistant operations manager jobs found

Professional Diversity Network
Mar 13, 2026  
IT Specialist
Bel Brands USA You know our brands, The Laughing Cow, Babybel, Boursin, Kaukauna, Merkts and Price's, which elicit smiles across America. They are daring, responsible and deliver dairy goodness. As you imagine, this mindset is contagious! Bel Brands USA is part of an international family company, which has led an ambitious growth strategy for 150 years and is today the world's third largest branded cheese company. If like our 12,000 employees globally, you want to have an impact in an entrepreneurial and demanding company, and share smiles around the world, dare to live the Bel experience! Be you. Be ambitious. Be Bel. Bel Brands USA has been named Chicago's "101 Best and Brightest Companies to Work For" for 10years in a row. The company is headquartered in Chicago and operates three manufacturing plants in Little Chute, WI, Leitchfield, KY, and Brookings, SD. Job Summary: The IT Support role ensures the stability and integrity of in-house data, industrial, and...
Professional Diversity Network Brookings, SD, USA Full-Time
Professional Diversity Network
Mar 13, 2026  
Service Desk Specialist TS/SCI - Ft Bragg, NC
Apex Systems, Inc. Job#: 3025341 Job Description: Job #: 2840268 Apex Systems is currently hiring for Service Desk Specialist with a top defense technology firm. Project Details / Mission Supported: You will be supporting mission-focused technology solutions supporting the U.S. Army Intelligence and Security Command. You will specialize in delivering secure communications, advanced IT services and full-spectrum systems engineering to enable critical military and government operations. Qualified candidates will have the following experience and skills: * Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. * Attempts to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required. * Documents incident status and solutions in...
Professional Diversity Network Fayetteville, NC, USA
Professional Diversity Network
Mar 11, 2026  
Life Insurance New Business Service Representative 93540
New York Life Insurance Company Location Designation: Hybrid - 4 days per week ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whetheryou'rehelping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support theagentspractice by managing insurance policy applications as they move through the new...
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Mar 10, 2026  
Customer Support Specialist
Sun Communities, Inc. Career Site Header Job Summary As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment. Job Duties Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential) Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential) Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential) Deliver information and share...
Professional Diversity Network Southfield, MI, USA Full-Time
Professional Diversity Network
Mar 08, 2026  
Lead Client Service Representative
NFP Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Position Summary: The Lead Client Service Representative will work as a critical member of the Client Services Team, leading/supervising the CSR Team and working with the Account Manager team. The Lead CSR will also manage complex client accounts by utilizing excellent, in-depth knowledge of company services. The Lead CSR will ensure that the CSR department provides effective customer support service for all internal and external customers/clients Essential Duties and Responsibilities: External: Be an active member of the Extended Leadership...
Professional Diversity Network Sterling Heights, MI, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Member Service Center Representative (Call Center)
Redwood Credit Union Redwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, who will perform routine and specialized telephone requests and back-office work associated with the Member Service Center in processing Member transactions. Key Responsibilities Service: o Answer the telephone within established performance and service guidelines. o Complete phone transactions accurately and efficiently. o Disseminate and provide education of lending, CUSO and membership information to callers. o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the appropriate department or person for assistance o Provide basic level technical support of our online and Mobile banking platforms o Deliver excellent Member service by...
Professional Diversity Network Napa, CA, USA Part-Time
Professional Diversity Network
Mar 04, 2026  
Manager, In-Force Service Call Center 93472
New York Life Insurance Company Location Designation: Hybrid - 2 days per week *** We will consider qualified applicants located within a reasonable commuting distance of our offices in Cleveland, Dallas, Tampa, or New York City. Role Overview: New York Life Service Operation provides In-Force customer service to more than 12,000 agents and 3.5 million clients for life insurance and annuities sold through our agent distribution channel. Responsible for more than 30 million touch points with customers each year through different service channels including phone, written correspondence, online, through Interactive Voice Response (IVR) system and more. We are seeking a dynamic and forward-thinking leader to join our team as an In-Force Service Manager. If you enjoy leading by example, motivating and developing others, and coaching customer service professionals to provide outstanding service, this opportunity is for you! What You'll Do: Take ownership of...
Professional Diversity Network Dallas, TX, USA Full-Time
Professional Diversity Network
Feb 25, 2026  
New Business Service Representative 93417
New York Life Insurance Company Location Designation: Hybrid - 4 days per week Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whetheryou'rehelping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview: Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support theagentspractice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our...
Professional Diversity Network Edison, NJ, USA Full-Time
Professional Diversity Network
Feb 10, 2026  
Account Coordinator Manager
Berlin Packaging Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our "Anything is Possible" mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin's profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator Manager who is responsible for building, developing, and motivating a team of Account Coordinators to deliver world class customer thrill...
Professional Diversity Network Ankeny, IA, USA Full-Time
Professional Diversity Network
Feb 07, 2026  
IT Service Delivery Technician
Federal Home Loan Bank of Des Moines At FHLB Des Moines, we work each day to develop an inclusive culture that supports and leverages the complexity of a diverse workforce. This enables us to effectively serve the needs of our members and help them succeed. Provides high level of customer service support by handling calls, emails, walk-ups, and ServiceNow tickets. Assists members, sponsors, and employees with technology questions/needs. Delivers hands-on conference room and desk-side support. Authors and distributes Bank-wide communication under direction of manager and/or team lead. Seeks advice/help from teammates, team lead, and/or manager to grow in ability to troubleshoot and work independently. Accountabilities: Responsibilities/Duties/Function/Tasks: Perform first-call resolution or escalation for Service Desk requests Document, research and resolve technical problems to ensure resolution in a timely manner and recommend process improvements Analyze,...
Professional Diversity Network Des Moines, IA, USA Full-Time
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