20 quality lead jobs found

Ameriprise Financial About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description Provide leadership to a customer service team, which may include both team leads and service professionals. Be responsible for implementing and maintaining appropriate policies and procedures to...

Ameriprise Financial About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description Provide leadership to a customer service team, which may include both team leads and service professionals. Be responsible for implementing and maintaining appropriate policies and procedures to...

Redwood Credit Union Redwood Credit Union is looking for a Financial Assistance Trainer & Quality Analyst who will be responsible for performing a wide variety of semi-routine duties of moderate complexity requiring the exercise of discretion, initiative, judgment, independent analysis, and detailed knowledge of departmental procedures. Key responsibilities include analyzing service interactions, documenting optimal service delivery standards to ensure consistency, and providing clear, actionable recommendations to both team members and department leadership. Accountable for tracking and evaluating the impact of implemented recommendations, integrating insights into ongoing training initiatives, and supporting a culture of continuous improvement. Key Responsibilities Quality Analysis: o Provide exemplary, servicedriven leadership to Financial Assistance Department team members by consistently modeling exceptional, solutionsfocused support for internal staff,...

Rich Products Corporation Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement The Vice President of Customer Success is responsible for setting the global strategy and operational direction for customer success across all channels and regions, with a strong emphasis on...

Land O'Lakes Customer & Consumer Affairs Manager - Dairy Foods This role will lead the Dairy Foods Consumer Affairs and Customer Concerns team implementing the team mission and vision and setting strategy, business plan, and budget. Key responsibilities of this role will include: Ensuring high-quality service and problem solving for consumer and customer interactions through multi-channel engagement (phone, email, social media, live chat, product & recipe ratings and reviews, etc.). Ensure building of our brand by providing a high level of satisfaction to consumers and customers in keeping with the integrity and image of our Land O'Lakes brands. Leading a team currently comprised of 11individauls to include Consumer Affairs specialists, analysts, and on-call employees. Responsible for managing staffing levels and scheduling, tracking performance metrics, ensuring efficient processes, etc. Benchmarks service, staying abreast of contact center trends. Actively...

Toyota Material Handling Join our Toyota Material Handling Team as a Field Service Engineering Supervisor for iWarehouse ! The Role: We are seeking a skilled and motivated Field Service Engineering Supervisor for iWarehouse who brings both technical expertise and strong leadership capabilities to the role. In this position, you will oversee and support a team of field service engineers, providing guidance, technical direction, and mentorship to ensure the effective delivery of iWarehouse products and services. You will collaborate closely with cross-functional teams to drive continuous improvement, uphold quality standards, and achieve organizational objectives. We value innovation, collaboration, and integrity—and we welcome creative ideas that enhance how we serve our customers and support our teams. If you are a results-oriented leader who approaches challenges with professionalism, positivity, and a commitment to excellence, we invite you to join our team. What...

New York Life Insurance Company Location Designation: Hybrid - 2 days per week *** We will consider qualified applicants located within a reasonable commuting distance of our offices in Cleveland, Dallas, Tampa, or New York City. Role Overview: New York Life Service Operation provides In-Force customer service to more than 12,000 agents and 3.5 million clients for life insurance and annuities sold through our agent distribution channel. Responsible for more than 30 million touch points with customers each year through different service channels including phone, written correspondence, online, through Interactive Voice Response (IVR) system and more. We are seeking a dynamic and forward-thinking leader to join our team as an In-Force Service Manager. If you enjoy leading by example, motivating and developing others, and coaching customer service professionals to provide outstanding service, this opportunity is for you! What You'll Do: Take ownership of...

Redwood Credit Union Redwood Credit Union is looking for an IT Specialist III, who will be the technical lead that ensures the confidentiality, availability and integrity of computing systems within the organization. This is a Certified A+ and MCP professional who provides advanced computer and network operations support and provides second tier support of desktop and network equipment. The specialist provides superior customer service that meets the RCU service standards and values to employees of Redwood Credit Union. The specialist performs and prioritizes the technology support and administration functions necessary to maintain service. Key Responsibilities Computer and Network Operations: * Develop, maintain and follow department operations for Server and virtualized systems, network, storage, backup, and phone environments as assigned. * Perform log and system management reviews as well as operations and administration on all systems. * Provide advanced skills...

Mountain Park Health Center This position is responsible for overseeing the contact center team and team leaders for the Patient Communications Center (PCC) to interact with patients through multiple outlets (phone, chat, etc.), to schedule appointments for patients at our clinic locations and to answer any additional patient questions. Additionally, the PCC Supervisor answers and directs calls from labs, external providers offices, hospitals, and other community members. The PCC Supervisor also assists with Population Health management and Nurse Triage calls. Essential Functions: Supervises and develops employees (working through the team's lead, if applicable) to ensure the timely delivery of high-quality healthcare services, including training, coaching, and evaluating staff to provide them with the resources and support they need to be successful. Oversees employee performance and compliance, performing regular audits and rounds to ensure adherence to all applicable...

Bunge City : Chesterfield State : Missouri (US-MO) Country : United States (US) Requisition Number : 43813 A Day In The Life: The Executive Support IT Analyst demonstrates a high level of professionalism, prioritizing quality IT support for the Executive Leadership Team (ELT). Responsibilities include proactive and reactive IT support for laptops, mobile devices, software, video conferences, and other IT related equipment and services utilized by the Executive Leadership Team. When not supporting the ELT, the person in this role will supplement the IT Support staff participating in end user support, the maintenance of our base of several thousand laptops, desktops, and mobile devices, and other IT Support duties. What You'll Be Doing: * Provide first line, "white glove" care to the Executive Leadership Team * Establish processes, procedures, and documentation for supporting ELT members around the globe * Utilize approaches which reduces...

Land O'Lakes Communications Director The Director, Communications is responsible for enterprise communications strategies and communications leadership across Land O'Lakes, Inc. enterprise and business units. In this role you will serve as a trusted advisor to senior leaders and a steward of the organization's narrative, reputation, and voice. This role blends hands on leadership with strategic counsel, shaping clear, compelling communications that advance business priorities, strengthen internal alignment, and elevate the organization's visibility with key external stakeholders. The Director will oversee integrated internal and external communications, including enterprise messaging, executive communications, media relations, and issues management. Operating in a dynamic and often volatile external environment, the role brings strong situational awareness to communications planning: anticipating reputational risk, responding effectively to emerging issues, and helping...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

Rentokil North America Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns. They are courteous, knowledgeable, and empathetic to the callers' concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally. Responsibilities include, but are not...

Wilbur-Ellis Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. "We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you." Role Overview: A Customer & Business Solutions Representative II works in all aspects of customer service including product selection, order processing, and inventory management. This role may also involve helping in the warehouse-from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs. A Sample of What You'll Do in this Role: Handle electronic...

Wilbur-Ellis Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. "We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you." Role Overview: A Customer & Business Solutions Representative I works in all aspects of customer service including product selection, order processing, and inventory management. This role may also involve helping in the warehouse-from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs. A Sample of What You'll Do in this Role: Assist with...