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Customer Service Onsite design

47 design jobs found

Professional Diversity Network
Mar 26, 2026  
Sr. Product Marketing Manager (Lifecycle & Subscription)
Creative Circle Sr. Product Marketing Manager (Lifecycle and Subscription Monetization) Full-Time | Hybrid Tues-Thurs Onsite in Oak Brook, IL Salary Range: $150K-$200K Relocation package possible Job Description Our SaaS client is seeking a Sr. Product Marketing Manager to own the full lifecycle and subscription monetization strategy across their smart home and connected device ecosystem. This role blends product marketing and lifecycle leadership, driving onboarding, activation, engagement, conversion, upgrades, renewal, retention, and winback while partnering closely with Product, Central Marketing, CRM, Analytics, and CX in a large enterprise environment. You will lead strategy, messaging, briefs, segmentation, personalization frameworks, and monetization planning, guiding lifecycle direction while internal teams handle production. Your focus is converting a large base of device owners into subscribers by shaping lifecycle journeys and delivering clear strategic...
Professional Diversity Network Oak Brook, IL, USA Full-Time
Professional Diversity Network
Mar 26, 2026  
CRM & Email Marketing Specialist - Hybrid / Austin
Creative Circle Our client, in the financial services space, is seeking a CRM & Email Marketing Specialist. This is a 40 hour per week hybrid role with onsite work in Austin on Tuesday, Wednesday, and Thursday . This role is mostly execution with some strategy. You must be fluent in Dynamics 365. Responsibilities: Email Marketing & Campaign Execution Build and launch campaigns and automated journeys in Microsoft Dynamics 365 Marketing. Manage workflows, approvals, and deployment schedules to ensure accuracy and compliance. Ensure emails are brand-aligned, mobile-optimized, and technically accurate. Support segmentation and personalization strategies to increase engagement. Conduct QA checks before deployment. CRM Management & Customer Journey Optimization Assist in building automated lifecycle journeys (welcome, onboarding, cross-sell, retention). Maintain CRM data accuracy, segmentation criteria, and audience attributes. Support CRM pilots by...
Professional Diversity Network Austin, TX, USA
Professional Diversity Network
Mar 26, 2026  
Senior Representative, Customer Connections
National Grid About us National Grid is hiring a Customer Electric Connections Senior Representative for our Connections & Strat Accts department in Northboro, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose The Electric Customer Connections Representative works directly with commercial electricians, developers, and customers that request new electric...
Professional Diversity Network Northborough, MA, USA Full-Time
Professional Diversity Network
Mar 26, 2026  
Coord, NEC/ET Construction (Location- Statewide)
Southern Company Electric Transportation (ET) Construction Coordinator Please note; ** This position can be based anywhere within the State of Georgia. ** You must have a Minimum 5 years of experience in NEC system design, estimating, installation, and maintenance. ** An Electrical License for the State of Georgia is REQUIRED. The travel for this position will be between 50% & 75%, daily. JOB SUMMARY: The ET Construction Coordinator exists to support Georgia Power's strategic objective of implementing the behind-the meter electric transportation make-ready program as approved by the Georgia Public Service Commission. This position will work closely with the Electric Transportation Project Coordinators to assist with electric transportation make ready project designs to ensure that all National Electric Code (NEC) and National Electric Safety Code (NESC) installations and maintenance repairs meet local code requirements and GPC specifications....
Professional Diversity Network Atlanta, GA, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
End User Support Technician Tier 2
designDATA Overview: JOB SUMMARY: Provide technical support to clients by troubleshooting applications, systems access, resolving hardware, software and network related issues. Utilize pre-defined call and ticket management procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager. Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide guidance on basic technical topics to Tier 1 technicians. Provide onsite technical support to the client when requested by the Client Technology Manager. Responsibilities: ESSENTIAL FUNCTIONS: Provide troubleshooting and resolution for workstation, server, and communications software and hardware issues Open, update, track, and close tickets in the ticket management system with minimal assistance from the Tier 3 technician and the Technical Account Manager Create clear, concise documentation in...
Professional Diversity Network Gaithersburg, MD, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Financial Assistance Trainer & Quality Analyst
Redwood Credit Union Redwood Credit Union is looking for a Financial Assistance Trainer & Quality Analyst who will be responsible for performing a wide variety of semi-routine duties of moderate complexity requiring the exercise of discretion, initiative, judgment, independent analysis, and detailed knowledge of departmental procedures. Key responsibilities include analyzing service interactions, documenting optimal service delivery standards to ensure consistency, and providing clear, actionable recommendations to both team members and department leadership. Accountable for tracking and evaluating the impact of implemented recommendations, integrating insights into ongoing training initiatives, and supporting a culture of continuous improvement. Key Responsibilities Quality Analysis: o Provide exemplary, servicedriven leadership to Financial Assistance Department team members by consistently modeling exceptional, solutionsfocused support for internal staff,...
Professional Diversity Network Napa, CA, USA Full-Time
Professional Diversity Network
Mar 17, 2026  
Vice President, Customer Success
Rich Products Corporation Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement The Vice President of Customer Success is responsible for setting the global strategy and operational direction for customer success across all channels and regions, with a strong emphasis on...
Professional Diversity Network Buffalo, NY, USA Full-Time
Professional Diversity Network
Mar 15, 2026  
IT Support Engineer
Toyota Material Handling Join our Team as an IT Support Engineer! The Role: We’re seeking a passionate and dedicated IT Support Engineer who brings energy and expertiseto the table. In this role, you’ll support all computer related functions while collaborating with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here. What You’ll Be Doing: Provide excellent customer service through interactions with customers via telephone, email, etc and provide technical support and problem solving ability on a variety of technical and non-technical issues. Provide higher level assistance with infrastructure and desktop support issues and support other staff in problem resolutions Perform maintenance tasks and configuration with desktop management software tools, including...
Professional Diversity Network East Chicago, IN, USA Full-Time
Professional Diversity Network
Mar 15, 2026  
Supervisor Field Service Engineering - iWarehouse
Toyota Material Handling Join our Toyota Material Handling Team as a Field Service Engineering Supervisor for iWarehouse ! The Role: We are seeking a skilled and motivated Field Service Engineering Supervisor for iWarehouse who brings both technical expertise and strong leadership capabilities to the role. In this position, you will oversee and support a team of field service engineers, providing guidance, technical direction, and mentorship to ensure the effective delivery of iWarehouse products and services. You will collaborate closely with cross-functional teams to drive continuous improvement, uphold quality standards, and achieve organizational objectives. We value innovation, collaboration, and integrity—and we welcome creative ideas that enhance how we serve our customers and support our teams. If you are a results-oriented leader who approaches challenges with professionalism, positivity, and a commitment to excellence, we invite you to join our team. What...
Professional Diversity Network Greene, NY, USA Full-Time
Professional Diversity Network
Feb 27, 2026  
Technical Support Representative - Enterprise & Desktop
Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Job Summary The Tech Support Specialist is responsible for enthusiastically resolving technical issues from business customers using our enterprise desktop products (mice, keyboard, webcams and headsets) and software, as well as escalations from our Tier 1 team. Successful candidates will have a minimum of 3 years providing technical support, with an advanced knowledge of Windows and Mac OS, USB devices, wireless and bluetooth technology, and a strong customer service ethic. Experience supporting enterprise (or business-to-business) customers is a plus. Primary Job Responsibilities Troubleshoot software, connectivity and hardware issues for customers via phone, email Resolve escalated support tickets from our Tier 1 support team Assist Tier 1 support team by providing guidance to resolve tickets...
Professional Diversity Network Camas, WA, USA Full-Time
Professional Diversity Network
Feb 24, 2026  
Customer Success Engineer (36925-TYUN)
MathWorks Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. The Americas Customer Success Engineers (CSE) team at MathWorks is a group of mathematicians, engineers and scientists located across multiple time zones and office locations in the US, part of a global Customer Success organization. The CSE role entails: partnering with academic leadership to understand their business needs, identifying technical challenges, and suggesting solutions that meet those needs. It provides the opportunity to engage with leadership and members of universities, research institutes, and student communities through in-person visits, virtual interactions, student competitions, and account or professional...
Professional Diversity Network Natick, MA, USA Full-Time
Professional Diversity Network
Mar 26, 2026  
Associate Customer Service Representative Post-2022 Contact Center
National Grid About us Pay Rate: $ 21.00 per hour Location: Brooklyn The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Whether you are fresh out of school or an experienced professional, a career with us means a place at the leading edge. It means thrilling potential and the support for training and development to reach your goals. Because, as National Grid -looks to the future, our people will move forward, too. - Employee Resource Groups: ERGs at National Grid contribute to our shared future. They engage our employees and organization in creating and maintaining an inclusive workforce. Each group has a vision and mission to support recruitment, retention, talent development and market outreach. Our ERGs provide employees with career building, volunteering, networking, and peer mentoring opportunities, along with the chance to engage with senior leaders...
Professional Diversity Network NY, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE)
Capital One Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is...
Professional Diversity Network Wilmington, DE, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE)
Capital One Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is...
Professional Diversity Network Lincoln, NE, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE)
Capital One Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is...
Professional Diversity Network Chesapeake, VA, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE)
Capital One Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is...
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE)
Capital One Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is...
Professional Diversity Network Plano, TX, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE)
Capital One Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is...
Professional Diversity Network St. Cloud, MN, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE)
Capital One Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is...
Professional Diversity Network Las Vegas, NV, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Financial Representative - Minnetonka, MN
Fidelity Investments Job Description: Financial Representative We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity. The Expertise We're Looking For Customer service, phone, or financial services experience will prepare you for this role Banking, insurance, or financial experience is an excellent addition to your experience We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses Degree and/or other professional certifications are helpful; if you don't already have a CFP or degree, our Tuition Reimbursement program can help you obtain one The Purpose of Your Role It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter...
Professional Diversity Network Minnetonka, MN, USA Full-Time
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  • Austin, TX 78731

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