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Customer Service Onsite contracts analyst

19 contracts analyst jobs found

Professional Diversity Network
Mar 25, 2026  
Desktop Support
Apex Systems, Inc. Job#: 3027361 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume to Jordan at [email protected] . **Please note that only qualified candidates will be contacted Job Title: Desktop Support Specialist Location: Orlando, FL-100% on-site Schedule: Monday-Friday; 8-5 PM Estimated Duration: The client approximates that this project will be a 6 month contract to hire. However, there is no guarantee of employment for any length of time. Position Summary: We are seeking an experienced Desktop Support Technician with strong customer service skills and reliable transportation. The ideal candidate will have 3-5 years of deskside support experience, with expertise in troubleshooting and repairing desktops, laptops, servers, and printers. Day to Day...
Professional Diversity Network Orlando, FL, USA
Professional Diversity Network
Mar 25, 2026  
Financial Assistance Trainer & Quality Analyst
Redwood Credit Union Redwood Credit Union is looking for a Financial Assistance Trainer & Quality Analyst who will be responsible for performing a wide variety of semi-routine duties of moderate complexity requiring the exercise of discretion, initiative, judgment, independent analysis, and detailed knowledge of departmental procedures. Key responsibilities include analyzing service interactions, documenting optimal service delivery standards to ensure consistency, and providing clear, actionable recommendations to both team members and department leadership. Accountable for tracking and evaluating the impact of implemented recommendations, integrating insights into ongoing training initiatives, and supporting a culture of continuous improvement. Key Responsibilities Quality Analysis: o Provide exemplary, servicedriven leadership to Financial Assistance Department team members by consistently modeling exceptional, solutionsfocused support for internal staff,...
Professional Diversity Network Napa, CA, USA Full-Time
Professional Diversity Network
Mar 25, 2026  
Director Operations Member Services
Kaiser Permanente Job Summary: The southern California Local Member Service Department is a regionally based team with offices located throughout Southern California Medical Centers. While the work location for this position will be located around the LA basin, this Director role will primarily be responsible for overseeing Member Services Operations at Woodland Hills Medical center and West LA Medical Center. This role will be expected and must be able to travel to additional sites/locations as needed to support operations/business objectives. Provide leadership, overall management, strategic direction, and support to the Local Member Services professional staff, across multiple sites. Responsible for Member Services daily operations, initiatives, oversight of case processing, issue resolution, quality of information and service provided by staff to both internal and external customers. Support and represent Kaiser Foundation Health Plan Member Services, and strategize...
Professional Diversity Network Los Angeles, CA, USA Full-Time
Professional Diversity Network
Mar 24, 2026  
Client Solutions Internship - Charlotte, Summer 2026
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond...
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Mar 24, 2026  
CUSTOMER SERVICE REPRESENTATIVE (GTA) - 0126
City of Greenville Job Summary Under regular direction and in compliance with standard operating procedures and policies, provides customer service and communicates with the public on the phone, via e-mail and in person to determine the nature of their issue and facilitate resolution. Sells bus passes, answers questions about routes, assists with trip planning, provides general information, and shares service updates as they occur. Utilizes Automated Vehicle Location (AVL) and other technology to track vehicles at all times and shares this information with the public when necessary. Assists Transit Shift Supervisors with performing opening and closing procedures for the Transit Center daily. Reconciles end-of-day transactions with daily sales reports. Records all ticket sales and enters data into the appropriate forms for analysis. Performs a wide variety of clerical duties including answering multi-line phones, receiving and sorting mail, data entry, and...
Professional Diversity Network Greenville, SC, USA Full-Time
Professional Diversity Network
Mar 21, 2026  
Associate Tech Support Analyst
Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Mar 19, 2026  
Client Relationship Specialist
Delta Community Credit Union Position Client Relationship Specialist Job Code-5491 req5686 Vinings Full Time Job Description Create your success story at Delta Community Credit Union - where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That's why we're one of Atlanta's Best Places to Work! Whether you're starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team. As a Client Relationship Specialist , you are the trusted first point of contact for DCR&IS members. You'll provide phone and digital support, coordinate appointments, and partner closely with Financial Advisors to deliver a consistent, compliant client experience. This...
Professional Diversity Network Atlanta, GA, USA Full-Time
Professional Diversity Network
Mar 17, 2026  
Vice President, Customer Success
Rich Products Corporation Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement The Vice President of Customer Success is responsible for setting the global strategy and operational direction for customer success across all channels and regions, with a strong emphasis on...
Professional Diversity Network Buffalo, NY, USA Full-Time
Professional Diversity Network
Mar 17, 2026  
Customer & Consumer Affairs Manager - Dairy Foods
Land O'Lakes Customer & Consumer Affairs Manager - Dairy Foods This role will lead the Dairy Foods Consumer Affairs and Customer Concerns team implementing the team mission and vision and setting strategy, business plan, and budget. Key responsibilities of this role will include: Ensuring high-quality service and problem solving for consumer and customer interactions through multi-channel engagement (phone, email, social media, live chat, product & recipe ratings and reviews, etc.). Ensure building of our brand by providing a high level of satisfaction to consumers and customers in keeping with the integrity and image of our Land O'Lakes brands. Leading a team currently comprised of 11individauls to include Consumer Affairs specialists, analysts, and on-call employees. Responsible for managing staffing levels and scheduling, tracking performance metrics, ensuring efficient processes, etc. Benchmarks service, staying abreast of contact center trends. Actively...
Professional Diversity Network Arden Hills, MN, USA Full-Time
Professional Diversity Network
Mar 17, 2026  
Commercial EE Analyst Role
Southern Company Commercial Energy Efficiency Analyst JOB SUMMARY The Commercial Energy Efficiency Analyst supports the Commercial Energy Efficiency Implementation team by providing accurate, timely, and reliable analytical, reporting, and operational support for programs certified by the Georgia Public Service Commission (PSC). This role is focused on program performance tracking, data governance, and compliance support to ensure Commercial Energy Efficiency programs operate in alignment with mandated kWh and kW targets, approved budgets, and internal governance requirements, while supporting high levels of customer satisfaction. The Analyst supports program performance reporting and operational processes including coordination with contracted implementers, responding to internal and external data requests, and completing detailed reviews and analyses. The role works closely with Program Managers, internal teams across the company and external implementer teams to...
Professional Diversity Network Atlanta, GA, USA Full-Time
Professional Diversity Network
Mar 15, 2026  
Customer Service Associate
National Grid Location: Northborough, MA Pay: $25.90 Shift: M-F 10:30AM- 7PM About us The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Whether you're fresh out of school or an experienced professional, a career with us means a place at the leading edge. It means thrilling potential and the support for training and development to reach your goals. Because, as National Grid -looks to the future, our people will move forward, too. Employee Resource Groups: ERGs at National Grid contribute to our shared future. They engage our employees and organization in creating and maintaining an inclusive workforce. Each group has a vision and mission to support recruitment, retention, talent development and market outreach. Our ERGs provide employees with career building, volunteering, networking, and peer mentoring opportunities, along with the chance to engage with...
Professional Diversity Network Northborough, MA, USA Full-Time
Professional Diversity Network
Mar 13, 2026  
Service Sales Specialist
Repligen Overview The Service Sales Specialist for Instrumentation in Biopharma will play a critical role in maximizing the value of our extensive installed base. This position focuses on uncovering and identifying instruments currently in use at customer sites that are not fully captured in our records. The individual will work closely with our established sales team to strengthen customer relationships and expand service opportunities. This role requires proactive engagement with customers through on-site visits, making travel a significant component of the job. By mapping and documenting instruments, the Service Sales Specialist will help ensure comprehensive coverage for service contracts, preventative maintenance, and qualification services. This position combines investigative fieldwork with consultative selling, aiming to enhance customer satisfaction while driving revenue growth through service offerings. This role can be based remotely either in the Bridgewater,...
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Mar 11, 2026  
Financial Assistance Representative I (Collections Representative)
Redwood Credit Union Redwood Credit Union is looking for a Financial Assistance Representative I who will be responsible for performing a wide variety of semi-routine duties of moderate complexity requiring the exercise of discretion, initiative, judgment, independent analysis, and detailed knowledge of departmental procedures. Key Responsibilities Member Contact: o Contact members with delinquent loans, negative shares, and Visa accounts to arrange payments, assess account status, and restore services. o Handle inbound and outbound calls while adhering to compliance and member information security protocols. o Deliver exceptional service to members and internal departments, making sound decisions and escalating issues when necessary. o Perform skip-tracing and support delinquent members by processing payments, extensions, and workout loans. o Recommend accounts for repossession and assist Collateral Recovery Officers with documentation and follow-up. o Support...
Professional Diversity Network Napa, CA, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Client Solutions Associate - San Francisco, CA (June 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and...
Professional Diversity Network San Francisco, CA, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Client Solutions Internship - Youngstown, OH (Summer 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond...
Professional Diversity Network Youngstown, OH, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Client Solutions Internship - Chicago, Summer 2026
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Client Solutions Associate - Youngstown, OH (February 2026)
FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and...
Professional Diversity Network Youngstown, OH, USA Full-Time
Professional Diversity Network
Jan 28, 2026  
Account Coordinator
Berlin Packaging Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our "Anything is Possible" mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin's profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator , who performs a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts...
Professional Diversity Network Pittsburgh, PA, USA Full-Time
Professional Diversity Network
Dec 31, 2025  
Account Coordinator
Berlin Packaging Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our "Anything is Possible" mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin's profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator , who performs a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts...
Professional Diversity Network Brooklyn Park, MN, USA Full-Time
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