13 assistant operations manager jobs found

Apex Systems, Inc. Job#: 3026915 Job Description: IT Service Desk Representative Location: Washington, D.C. - U.S. Capitol Complex Schedule: Rotating shifts, 24/7 service desk To apply: Send your resume directly to [email protected] Are you passionate about helping users solve technical issues and keeping critical systems running smoothly? Apex Systems is hiring Tier 1 IT Service Desk Representatives to support technology operations for U.S. House offices in Washington, D.C. and nationwide. This is a great opportunity to work in a fastpaced, highimpact environment supporting a wide range of hardware, software, and mobile technologies. What You'll Do Provide Tier 1 technical support via phone, chat, remote tools, and occasional onsite visits Troubleshoot Windows, macOS, iOS, Android, printers, and peripherals Support Office 365, COTS applications, and Houseapproved software Assist users with VPN, RSA SecurID, Cisco AnyConnect, and secure remote...

Apex Systems, Inc. Job#: 3026853 Job Description: IT Service Desk Representative (Tier 1 Technology Support) Location: Washington, D.C. - U.S. Capitol Complex Schedule: Rotating shifts, 24/7 service desk To apply: Send your resume directly to [email protected] Are you passionate about helping users solve technical issues and keeping critical systems running smoothly? Apex Systems is hiring Tier 1 IT Service Desk Representatives to support technology operations for U.S. House offices in Washington, D.C. and nationwide. This is a great opportunity to work in a fastpaced, highimpact environment supporting a wide range of hardware, software, and mobile technologies. What You'll Do Provide Tier 1 technical support via phone, chat, remote tools, and occasional onsite visits Troubleshoot Windows, macOS, iOS, Android, printers, and peripherals Support Office 365, COTS applications, and Houseapproved software Assist users with VPN, RSA SecurID, Cisco...

First Horizon National Corporation Location: On site at location listed in job posting Job Summary: Serves as Primary Foreign Check processing specialist. Assists with International Documentary Collections and Foreign Currency transactions in an orderly, accurate and expeditious manner in accordance with current department and regulatory guidelines and customer/RM instructions. Duties and Responsibilities include Processing checks drawn on other countries Determines: Whether check can be processed (no red flags, signed, endorsed, not stale dated, etc.) Whether check is to be processed for provisional credit or collection Whether provisional credit is appropriately authorized Whether or not customer has received credit already Any special instructions and/or special requests are documented with the file Processes checks within required time frame using current operating systems: Keys/updates customer database information in operating system...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should specifically address your interest in the position and outline particular skills and experience that directly relate to this position. For ease of use in our hiring system, please provide these all-in pdfs with at least your last name in the filename. Job Summary The Institute for Social Research (ISR) is seeking a Desktop Support Specialist Manager/Supervisor to lead day-to-day help desk and desktop support operations while fostering strong, service-oriented relationships across ISR departments. This role provides direct supervision of desktop support staff, ensures consistent and high-quality service delivery, and partners with internal clients to identify opportunities to improve and expand end-user support services. The Desktop Support Specialist Manager/Supervisor is primarily a supervisory...

Rich Products Corporation Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement The Vice President of Customer Success is responsible for setting the global strategy and operational direction for customer success across all channels and regions, with a strong emphasis on...

Southern Company Commercial Energy Efficiency Analyst JOB SUMMARY The Commercial Energy Efficiency Analyst supports the Commercial Energy Efficiency Implementation team by providing accurate, timely, and reliable analytical, reporting, and operational support for programs certified by the Georgia Public Service Commission (PSC). This role is focused on program performance tracking, data governance, and compliance support to ensure Commercial Energy Efficiency programs operate in alignment with mandated kWh and kW targets, approved budgets, and internal governance requirements, while supporting high levels of customer satisfaction. The Analyst supports program performance reporting and operational processes including coordination with contracted implementers, responding to internal and external data requests, and completing detailed reviews and analyses. The role works closely with Program Managers, internal teams across the company and external implementer teams to...

New York Life Insurance Company Location Designation: Hybrid - 4 days per week ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whetheryou'rehelping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support theagentspractice by managing insurance policy applications as they move through the new...

Sun Communities, Inc. Career Site Header Job Summary As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment. Job Duties Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential) Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential) Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential) Deliver information and share...

Redwood Credit Union Redwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, who will perform routine and specialized telephone requests and back-office work associated with the Member Service Center in processing Member transactions. Key Responsibilities Service: o Answer the telephone within established performance and service guidelines. o Complete phone transactions accurately and efficiently. o Disseminate and provide education of lending, CUSO and membership information to callers. o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the appropriate department or person for assistance o Provide basic level technical support of our online and Mobile banking platforms o Deliver excellent Member service by...

New York Life Insurance Company Location Designation: Hybrid - 2 days per week *** We will consider qualified applicants located within a reasonable commuting distance of our offices in Cleveland, Dallas, Tampa, or New York City. Role Overview: New York Life Service Operation provides In-Force customer service to more than 12,000 agents and 3.5 million clients for life insurance and annuities sold through our agent distribution channel. Responsible for more than 30 million touch points with customers each year through different service channels including phone, written correspondence, online, through Interactive Voice Response (IVR) system and more. We are seeking a dynamic and forward-thinking leader to join our team as an In-Force Service Manager. If you enjoy leading by example, motivating and developing others, and coaching customer service professionals to provide outstanding service, this opportunity is for you! What You'll Do: Take ownership of...

New York Life Insurance Company Location Designation: Hybrid - 4 days per week Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whetheryou'rehelping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview: Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support theagentspractice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our...

Berlin Packaging Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our "Anything is Possible" mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin's profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator Manager who is responsible for building, developing, and motivating a team of Account Coordinators to deliver world class customer thrill...

Federal Home Loan Bank of Des Moines At FHLB Des Moines, we work each day to develop an inclusive culture that supports and leverages the complexity of a diverse workforce. This enables us to effectively serve the needs of our members and help them succeed. Provides high level of customer service support by handling calls, emails, walk-ups, and ServiceNow tickets. Assists members, sponsors, and employees with technology questions/needs. Delivers hands-on conference room and desk-side support. Authors and distributes Bank-wide communication under direction of manager and/or team lead. Seeks advice/help from teammates, team lead, and/or manager to grow in ability to troubleshoot and work independently. Accountabilities: Responsibilities/Duties/Function/Tasks: Perform first-call resolution or escalation for Service Desk requests Document, research and resolve technical problems to ensure resolution in a timely manner and recommend process improvements Analyze,...