11 jobs found in Tempe, AZ

Unitek Learning Company Description As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. Job Description The Collections Specialist is responsible for contacting past students to collect outstanding payments while maintaining a professional and respectful relationship. This role requires strong communication skills, attention to detail, and knowledge of collection laws and company policies. Key Responsibilities Contact past students via phone, email, text or written correspondence to collect overdue payments Review student accounts to determine outstanding balances and payment history Negotiate payment plans and settlements in accordance with company guidelines Update and maintain accurate records of all collection activities Follow...

Mountain Park Health Center This position is responsible for overseeing the contact center team and team leaders for the Patient Communications Center (PCC) to interact with patients through multiple outlets (phone, chat, etc.), to schedule appointments for patients at our clinic locations and to answer any additional patient questions. Additionally, the PCC Supervisor answers and directs calls from labs, external providers offices, hospitals, and other community members. The PCC Supervisor also assists with Population Health management and Nurse Triage calls. Essential Functions: Supervises and develops employees (working through the team's lead, if applicable) to ensure the timely delivery of high-quality healthcare services, including training, coaching, and evaluating staff to provide them with the resources and support they need to be successful. Oversees employee performance and compliance, performing regular audits and rounds to ensure adherence to all applicable...

Mountain Park Health Center The Patient Communication Specialist III (PCS III) is responsible for handling inbound and outbound phone calls, messages, and chats. Provides support to patients by explaining insurance eligibility options, billing statements, collecting past due balances, and scheduling medical appointments. Essential Functions Assists patients in understanding their health benefits options and explains eligibility criteria and the documentation required to apply for various insurance and benefit programs. Assists new patients in registering with Mountain Park Health Center and verifies patient demographics, insurance information, and updates changes as needed. Investigates and resolves patient questions regarding the amount owed to the business, explains the various payment options available, and collects payments. Makes outbound phone calls to confirm medical and eligibility appointments. Makes outbound phone calls pertaining to gaps in clinical...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center The Patient Communication Specialist (PCS) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCS is responsible for answering contacts from inbound phone calls, text messages, and chat and documenting those contacts using the appropriate computer system. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department to answer their reason for call. Sets patient appointments to meet with their Primary Care Provider or care team at one of our 10 clinic locations in accordance with provider and/or department requirements. Assists new patients in registering with Mountain Park Health Center. Verifies patient demographics and insurance information, and updates changes as needed. Cancels/reschedules appointments as requested by patients. Updates appointment schedules through computer systems....

Rogers Corporation Summary: This role is responsible for delivering enhanced value to the business through ongoing IT service improvement, including leadership responsibilities for multi-regional IT User Support functions and managing end-user operations like ticket dispatch, PC Lifecycle, new hire IT onboarding, service request fulfillment, remote user support, and software installation. Operational responsibilities include end-to-end ownership of the outsourced IT Service Desk function, including incident, problem, change, request, and knowledge management processes; collaborating with network, server, application, and end-user-computing process owners to effectively measure and report on service performance; and serving as an IT Infrastructure Library and IT Service Management subject matter expert within the ideation process to determine service execution paths. Essential Functions: Manage the relationship with the company's outsourced service desk provider to meet...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...