7 jobs found in Springfield, IL

Apex Systems, Inc. Job#: 3027176 Job Description: Support Desk Specialist - $20/hour on w2 - Extendable Contract OpportunityOverview We are seeking an experienced Support Desk Specialist to provide first-level technical support to end users across the organization. This role is responsible for delivering timely, accurate, and professional support via telephone, email, and chat , while ensuring issues are documented clearly and driven through to resolution. The ideal candidate brings deep hands-on experience, strong troubleshooting skills, and a commitment to high-quality customer service. Key Responsibilities End-User Support Provide first-level technical support to all end users via phone, email, and chat. Troubleshoot and resolve issues related to: Desktop and laptop hardware Operating systems Application software Printers and peripherals Voice and data communication systems Basic network connectivity Deliver clear, professional, and...

ASG Abacus Solutions Group We are built on our shared core values. We are difference makers, passionate about serving. We work hard with integrity and do the right thing. We hire, review, reward, and recognize our teammates based on these characteristics. It is important that you share these values to be part of our team. Position Summary Abacus Solutions Group is seeking a Tier 2 Field Service Engineer Journeyman to provide on-site IT support in a federal environment. This role supports end users with hands-on troubleshooting of computers, peripherals, and network connectivity. This is a customer-facing position requiring strong problem-solving skills and the ability to work independently in an office setting. Responsibilities Provide Tier 2 technical support for desktops, laptops, printers, and peripheral devices Install, troubleshoot, service, and repair personal computers and related software Support basic network connectivity and hardware issues...

Apex Systems, Inc. Job#: 3025967 Job Description: IT Support Desk Associate (Onsite) Location: Town and Country, MO Schedule: Monday-Friday, full-time Project Duration: May 11 - September 4 About the Role A dedicated Support Desk is being established to assist employees transitioning from one enterprise environment to another. As these employees move into the new system, they may experience login issues, password resets, or token access questions. This team will be their first point of contact. We're hiring 10 entry-level IT Support Desk Associates to provide friendly, reliable phone-based support throughout this project. What You'll Do Answer inbound calls from employees during their system migration Assist with login issues, password resets, and token setup Provide clear, customer-friendly troubleshooting Create and manage tickets in Cherwell (or a similar system) Follow a consistent Monday-Friday schedule Work onsite in Town and Country, MO...

Bunge City : Chesterfield State : Missouri (US-MO) Country : United States (US) Requisition Number : 43813 A Day In The Life: The Executive Support IT Analyst demonstrates a high level of professionalism, prioritizing quality IT support for the Executive Leadership Team (ELT). Responsibilities include proactive and reactive IT support for laptops, mobile devices, software, video conferences, and other IT related equipment and services utilized by the Executive Leadership Team. When not supporting the ELT, the person in this role will supplement the IT Support staff participating in end user support, the maintenance of our base of several thousand laptops, desktops, and mobile devices, and other IT Support duties. What You'll Be Doing: * Provide first line, "white glove" care to the Executive Leadership Team * Establish processes, procedures, and documentation for supporting ELT members around the globe * Utilize approaches which reduces...

Toyota Material Handling Join our Team as an IT Support Engineer! The Role: We’re seeking a passionate and dedicated IT Support Engineer who brings energy and expertiseto the table. In this role, you’ll support all computer related functions while collaborating with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here. What You’ll Be Doing: Provide excellent customer service through interactions with customers via telephone, email, etc and provide technical support and problem solving ability on a variety of technical and non-technical issues. Provide higher level assistance with infrastructure and desktop support issues and support other staff in problem resolutions Perform maintenance tasks and configuration with desktop management software tools, including...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...