3 jobs found in Durham, NC

UNC Health Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Responsibilities: 1) Wears appropriate PPE at all times. Replaces PPE that is soiled or damaged. Maintains a professional work area throughout the shift. Ensures at the end of the shift that supplies are restocked, bench tops and any soiled areas are cleaned. 2) Demonstrates appropriate Customer Service skills when answering the phone, taking and giving messages, transferring calls and reporting laboratory results verbally and/or by fax. Ensures communication with coworkers is done in a professional manner. Works collaboratively with all areas to ensure accuracy and completeness of procedures and processes. Answers telephone within three (3) rings and provides...

UNC Health Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Coordinator of Customer Service Representative position is responsible for oversight of the Customer Service Representatives to assure customer service levels are met or exceeded to achieve highest delivered customer satisfaction. Coordinates the areas of IT switchboard Operation, Main Lobby and Patient Tower Reception area. Responsibilities: 1. Provides a high standard of service to all incoming calls and effectively meet and greet customers; Assists and welcomes customers with their need(s) including providing departmental numbers/extensions, directions (e.g. physician address) to customer's destination, arranging patient transport, escort customer as needed, etc. to ensure customer safety. 2. Responsible for providing accurate information as it relates to patient status...

Repligen Overview The Service Sales Specialist for Instrumentation in Biopharma will play a critical role in maximizing the value of our extensive installed base. This position focuses on uncovering and identifying instruments currently in use at customer sites that are not fully captured in our records. The individual will work closely with our established sales team to strengthen customer relationships and expand service opportunities. This role requires proactive engagement with customers through on-site visits, making travel a significant component of the job. By mapping and documenting instruments, the Service Sales Specialist will help ensure comprehensive coverage for service contracts, preventative maintenance, and qualification services. This position combines investigative fieldwork with consultative selling, aiming to enhance customer satisfaction while driving revenue growth through service offerings. This role can be based remotely either in the Bridgewater,...