19 jobs found in Alabaster, AL

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for...

Southern Company Job Summary: This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability. Responsibilities: Receiving and greeting customers in the local office and/or over the...

Southern Company Job Summary: This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability. Responsibilities: Receiving and greeting customers in the local office and/or over the...

Southern Company Job Summary: This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability. Responsibilities: Receiving and greeting customers in the local office and/or over the...

Southern Company This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability. Responsibilities: Receiving and greeting customers in the local office and/or over the phone or online...

Southern Company This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability. Responsibilities: Receiving and greeting customers in the local office and/or over the phone or online...

Southern Company Job Summary * Required to work in multiple jurisdictions across various customer contact channels * Maintain working knowledge of all company products and services * Forward sales opportunities and referrals to sales partners (i.e. rebates, added load and Business Case Authorizations) * Assist in providing feedback to new employees * Coach and deliver feedback to employees * Support Supervisors with assisting ~50 Energy Connection Center and Emergency Response employees Responsible for maintaining the security of customer records the purpose of this position is to serve as intermediary between the agents and the leadership team. The incumbent is responsible for support of daily operations of multi-jurisdictional and multi-functional customer care center teams of ~50 employees within Southern Co. Gas utilities (regulated and deregulated). The incumbent is responsible for both marketer and customer contacts, responds to service requests, questions,...

Southern Company Customer Care Associate (Call Center) Location: Birmingham, AL or Montgomery, AL Summary of Duties We are seeking highly dependable, self-motivated individuals who possess excellent customer service skills and can work in a call center team environment. Primary job responsibilities will include assisting customers with inbound emergency, service order, payment arrangement and account inquiry calls; promoting and selling products and services; as well as calculating and making bill adjustments. The Customer Service Center operates on a 24/7 schedule, and shift work is required which may include weekend and overnight shifts. This position is subject to on-demand coverage for emergencies and power outages, which may require weekend and overnight work outside of scheduled shift. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish)...

Southern Company Customer Care Associate (Call Center) Location: Birmingham, AL or Montgomery, AL Summary of Duties We are seeking highly dependable, self-motivated individuals who possess excellent customer service skills and can work in a call center team environment. Primary job responsibilities will include assisting customers with inbound emergency, service order, payment arrangement and account inquiry calls; promoting and selling products and services; as well as calculating and making bill adjustments. The Customer Service Center operates on a 24/7 schedule, and shift work is required which may include weekend and overnight shifts. This position is subject to on-demand coverage for emergencies and power outages, which may require weekend and overnight work outside of scheduled shift. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish)...

Southern Company Distribution Construction Analyst DESCRIPTION The Support Services group is responsible for management and oversight of Lighting and Smart Services contracts and resources including contract evaluation and awards, contract administration, contractor performance, tracking and invoice reconciliation and processing. JOB DUTIES & RESPONSIBILITIES The Distribution Construction Analyst will be responsible for supporting the consistent and effective administration of the CAMP system for GPC. Responsibilities include serving as the primary point of contact for all Lighting and Smart Services CAMP, process rate change requests, working with suppliers to resolve contract billing and payment issues, process invoices, purchase requisitions, create and route amendments, and processing all cool compliance requests. The successful candidate must have strong organizational skills, be detail oriented, and be able to communicate effectively to build professional...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a key contributor to the Professional Services Team, the ideal candidate will be a passionate, driven individual who can lead and manage a team of technical, individual contributors that delight customers in their successful implementations. This role is equal parts Manager, Trainer, and enabler of the Platform Engineers to perform high-quality work. Key Responsibilities: Hone and expand the technical abilities of your team and peers on a continuous basis. Manage and oversee skills-development of a team of Platform Engineers....

McMillan Pazdan Smith Architecture Job Type Full-time Description Position Summary We are a leading architecture and design firm committed to creating impactful, innovative spaces. We are looking for an experienced IT Service Desk Manager to lead our dedicated Service Desk team. The ideal candidate will have a strong background in managing technical support teams, a passion for delivering exceptional customer service, and a proven ability to develop and implement effective service management processes. This role is crucial in ensuring our employees across multiple offices receive timely and high-quality technical support, enabling them to perform their roles effectively. The IT Service Desk Manager will be responsible for overseeing all aspects of the service desk operations, including team performance, SLA management, reporting, and continuous improvement initiatives. Essential Functions Team Leadership & Management: * Lead, mentor, and develop a team of...

Southern Company Resource Management Scheduler I Basic Function: To provide effective and efficient scheduling and routing of emergency and non-emergency work to field resources. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Scheduler is responsible for setting up daily workload assignments, monitoring those assignments, and supporting the field resources and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources. Representative Duties and Responsibilities: Has knowledge of regulatory requirements to effectively manage workload and resources appropriately Ability to effectively manage the execution of Compliance work Effectively assigns the appropriate resources to meet workload demands Ability to create...

Southern Company JOB SUMMARY This Administrative Assistant, Sr position provides direct administrative support to the Strategic Support Director and leadership team. This vital role enables the leadership team to focus on major business objectives. The duties to be performed include, but are not limited to the following: Ensure timely processing of invoices, expense reports, and check requests Ensure timely processing of purchase requisitions and orders - Ensure timeliness and accuracy of the timekeeping process Maintain online databases for content collaboration and file retention; primarily through Microsoft Teams and Sharepoint Arrange meeting logistics, which include scheduling, location procurement, attendee invitation, room set-up, catering, etc. Manage calendar and scheduling while prioritizing inquiries and troubleshooting conflicts to ensure smooth day-to-day operations Coordinate and secure accommodations for individual and team business...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Director, Enterprise Customer Success Management will lead a team of Enterprise Customer Success Managers. The Director will be responsible for developing a team of direct reports in SaaS Customer Success, with a focus on driving business outcomes for an assigned deck of in-base customers. This position reports to the RVP, Customer Success. Core duties and responsibilities include the following: Lead, mentor, and grow a team of Customer Success Managers, positioning them to succeed in assisting Five9 customers in maximizing...

Southern Company Division Coordinator This position is responsible for providing innovative, expert coordination and support to the division leadership team through project coordination and management, budgeting, invoicing, and coordination of procedures, programs, and processes for the division. This position also coordinates the administrative function for the division and provides daily oversight and management. This position will report to the Division Manager. JOB REQUIREMENTS Education Requirements: High School Diploma or equivalent required; Business, Finance or Accounting degree preferred Experience Requirements Candidate must have excellent written and oral communications skills, problem solving skills, ability to handle multiple tasks, and a working knowledge of software applications such as Maximo, Oracle, Word, Excel and Access. Proficiency in Excel, Power Point, Co-pilot, and Power BI is strongly preferred Knowledge contracts - billing...