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Customer Service Professional Diversity Network Pennsylvania

7 jobs found

Professional Diversity Network
Dec 17, 2025  
Collections Agent
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...
Professional Diversity Network Philadelphia, PA, USA Full-Time
Professional Diversity Network
Dec 12, 2025  
Client Service Representative
New York Life Insurance Company Location Designation: Hybrid - 3 days per week Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Client Service Representative: The Client Service Representative plays a critical role in managing and resolving inquiries from internal and external business partners. This client-facing role is responsible for handling inquiries received through the general service mailbox for Select and Middle...
Professional Diversity Network Bethlehem, PA, USA Full-Time
Professional Diversity Network
Dec 08, 2025  
Technology Operations Support/Help Desk Representative II
Canon Technology Operations Support/Help Desk Representative II US-PA-Coraopolis Job ID: 33643 Type: Full-Time # of Openings: 1 Category: Customer Service/Support PA - Coraopolis-FedEx-MS About the Role Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work processes. Your Impact - Demonstrates higher level customer support capabilities through assignments. - Identifies potential opportunities to improve work processes, tools and systems to streamline workflows. - Adept at core customer service skills. - Supports the department as needed on special projects. - Reduced level of oversight required by manager to compete tasks. Customer Service - Early experience employing customer service skills acquired through Canon training. - Demonstrates consistent respect to customers. - Contributes information to...
Professional Diversity Network Coraopolis, PA, USA Full-Time
Professional Diversity Network
Dec 06, 2025  
Technical Partner Manager
FreedomPay FreedomPay is seeking a solution-oriented Technical Partner Manager to join our growing team and serve as a trusted resource to our most strategic enterprise partners- ISVs , Acquirers , and Resellers . This role blends deep technical acumen with strong project management and engagement skills to drive successful delivery of complex, global initiatives. The ideal candidate thrives in fast-paced environments, is fluent in both technical and business contexts, has a robust payment technology background, and is energized by solving problems across cross-functional teams. You'll own the end-to-end operational success of assigned partners, acting as both a technical advisor and delivery lead. Primary Responsibilities: Own the full lifecycle of assigned partners serving as the primary technical and strategic point of contact from onboarding through ongoing support. Act as a program manager and internal quarterback-driving cross-functional collaboration across...
Professional Diversity Network Philadelphia, PA, USA Full-Time
Professional Diversity Network
Oct 23, 2025  
Technical Account Manager
FreedomPay FreedomPay is seeking a solution-oriented Technical Account Manager (TAM) to join our growing team and serve as a trusted partner to our most strategic enterprise clients. This role blends deep technical acumen with strong project management and client engagement skills to drive successful delivery of complex, global implementations. The ideal candidate thrives in fast-paced environments, is fluent in both technical and business contexts, and is energized by solving problems across cross-functional teams. You'll own the end-to-end success of assigned accounts, acting as both a technical advisor and delivery lead. Primary Responsibilities: Own the full lifecycle of assigned enterprise accounts, serving as the primary technical and strategic point of contact from onboarding through ongoing support. Act as a program manager and internal quarterback-driving cross-functional collaboration across Product, Engineering, Integrations, QA, and Support teams. Lead the...
Professional Diversity Network Philadelphia, PA, USA Full-Time
Professional Diversity Network
Oct 10, 2025  
Customer Success Support
FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...
Professional Diversity Network Philadelphia, PA, USA Full-Time
Professional Diversity Network
Aug 30, 2025  
Technical Support Analyst
FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...
Professional Diversity Network Philadelphia, PA, USA Full-Time
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