Nov 20, 2025
Moody's
Skills and Competencies - 7+ years' experience working on Server, Desktop and\or Help Desk support * Problem Solving: Facilitating problem solving and collaboration with stakeholders * Customer Service: Providing business support / technical assistance to Moody's associates both local and remote in the use of Microsoft Products, MacOS, VPN software and various proprietary applications. * Troubleshooting: Configuring, installing, supporting, troubleshooting and repairing clientworkstations, printers, mobile devices, audio, video and office equipment. * Reporting: Providing timely follow-up to users and management on all support issues byensuring that all phases of desktop support, including installations, upgrades, software,hardware, operating systems, and operating system configuration issues, are properlycoordinated, monitored, tracked, and resolved. * Relationship Management: Ability to develop relationships with key stakeholders and endusers to facilitate...
Professional Diversity Network
Charlotte, NC, USA
Full-Time
