5 healthcare associate jobs found

Kaiser Permanente Job Summary: The Customer Service Coordinator (CSC) greets members in the medical office building (MOB) and creates an environment that makes internal and external customers feel welcome, comfortable and cared for. Supports clinical staff with back-office duties as assigned with general administrative work. Provides exceptional member experiences, maintains essential paperwork and records to support the business. Maintains a visible presence and assists members with their needs. Essential Responsibilities: Assist members with registration, verifying eligibility and updating demographic information, as necessary. Process co-payment and regulatory front-end forms and assist members who qualify for Medical Financial Assistance by referring to Financial Counselor or Patient Registration Associate. Answers member questions regarding co-pay, deductible, co-insurance, and deposits. Proficient in Point of Service (POS), back-office copay, and outstanding...

Apex Systems, Inc. Job#: 3024083 Job Description: Position: Field Technology Support Specialist Core Function The technology support specialist provides onsite IT support at various customer sites (hospital & clinic environments) This position is responsible for a wide variety of hardware, software, application, throughout the healthcare system. This function includes support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and III IT and shared services teams throughout the organization as the boots on the ground resource. Primary Responsibilities & Competencies * Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence. * Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues,...

Merck Job Description The Vaccines Account Specialist (VAS) team is a headquarters-based, remote engagement team responsible for providing customer service support with a focus on delivering an industry leading customer experience. This position plays a critical role by providing account and commercial offer enrollment support, placing orders, addressing account inquiries, and supporting issue resolution for direct purchase accounts. The VAS will also provide support for commercial offer enrollments, customer pricing, and issue resolution for indirect customers as appropriate. As the first line in customer service support through our company's Vaccine Customer Center (MVCC), this role is responsible for answering the inbound customer calls and customer issue resolution. The VAS reports to the VAS Team Leader and is part of the Contracting and Customer Experience team within the US Vaccines Contracting and Distribution Strategies organization. The VAS is responsible for...

Merck Job Description The Vaccines Account Specialist (VAS) team is a headquarters-based, remote engagement team responsible for providing customer service support with a focus on delivering an industry leading customer experience. This position plays a critical role by providing account and commercial offer enrollment support, placing orders, addressing account inquiries, and supporting issue resolution for direct purchase accounts. The VAS will also provide support for commercial offer enrollments, customer pricing, and issue resolution for indirect customers as appropriate. As the first line in customer service support through our company's Vaccine Customer Center (MVCC), this role is responsible for answering the inbound customer calls and customer issue resolution. The VAS reports to the VAS Team Leader and is part of the Contracting and Customer Experience team within the US Vaccines Contracting and Distribution Strategies organization. The VAS is responsible for...

Unitek Learning Company Description As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. Job Description The Collections Specialist is responsible for contacting past students to collect outstanding payments while maintaining a professional and respectful relationship. This role requires strong communication skills, attention to detail, and knowledge of collection laws and company policies. Key Responsibilities Contact past students via phone, email, text or written correspondence to collect overdue payments Review student accounts to determine outstanding balances and payment history Negotiate payment plans and settlements in accordance with company guidelines Update and maintain accurate records of all collection activities Follow...