4 service manager jobs found in Itasca

Canon Parts Planning Manager US-IL-Itasca Job ID: 33502 Type: Full-Time # of Openings: 1 Category: Product Support CUSA Itasca - Bruning Dr About the Role Accountable for leading the strategic and operational planning of service parts to ensure optimal inventory levels, availability, and cost efficiency across a diverse portfolio of production and office print devices. This role combines deep analytical capabilities with strong communication and collaboration skills to support uptime, customer satisfaction, and operational efficiency. Ensures that goals, deadlines and budgets are met and interacts regularly with other managers across the organization. Your Impact - Utilize historical usage, machine population data, and service trends to forecast parts demand across multiple product lines and geographies. - Develop and execute inventory plans that balance service level targets, working capital, and obsolescence risk, especially for high-mix, low-volume...

Canon Manager, Parts Expediting US-IL-Itasca Job ID: 33792 Type: Full-Time # of Openings: 1 Category: Product Support CUSA Itasca - Bruning Dr About the Role Accountable for managing all aspects of the rapid response expediting process, including 24 x 7 support, with the goals of achieving timely and positive results for all instances. Proactively developing and implementing strategies that enhances overall operational performance and drives positive customer satisfaction while maintaining cost effectiveness. Direct and coach each direct report in a manner that will result in a superior level of customer satisfaction. Your Impact '- Maintains a superior level of customer satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available. Holding direct reports accountable for maintaining the same level. - Manages and directs the day-to-day operations of the 24 x 7 Expediting...

Canon Customer Communications Representative I US-IL-Itasca Job ID: 33437 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Itasca - Bruning Dr About the Role Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. Your Impact - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Strong verbal and written communication skills. - Proficient in MS Office, strong attention to detail, organized and...

Canon Customer Communications Representative I US-IL-Itasca Job ID: 33396 Type: Full-Time # of Openings: 1 Category: Customer Service/Support IL - Itasca Bruning Dr About the Role Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. Your Impact - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Strong verbal and written communication skills. - Proficient in MS Office, strong attention to detail, organized and able...