2 jobs found in Florence

ASG Position Description We're hiring for a Service Desk Technician Level 1 to provide telephone technical support of hardware, systems, sub-systems and/or applications for customers. In this role you'll field questions about installation, operation, configuration, customization, and usage of assigned products and will apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. When necessary, you'll escalate complex problems to a higher level of expertise within organization. This position pays $20-23/hr. Location: This is a fully remote position, due to contractual obligations some geographical locations may not be considered. Responsibilities: Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Assist with managing escalated customer issues and creation of updates to...

ASG Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we first ask, "Is the decision consistent with our moral and ethical principles?" We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team. Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. In this role you'll...